Clinical Education Specialist

Ge Healthcare; Bristol; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

A global medical technology company in Bristol is seeking a Clinical Education Specialist to deliver and coordinate training for their products at hospital sites and remotely. Responsibilities include conducting high-quality training sessions, maintaining customer relationships, and supporting digital transformation in clinical education. Candidates should possess a Radiography degree and have experience with Surgery/C-arms. Excellent interpersonal skills and a customer satisfaction mindset are essential for success in this role.

Qualifications

• Proven technical/clinical industry experience with Surgery/C-arms.
• Excellent communication skills and ability to work in a team.
• Ability to travel to customer sites 70-80% of the working time.

Responsibilities

• Provide onsite clinical applications training to users.
• Co-ordinate installations alongside sales and service teams.
• Conduct application trainings to maximize equipment utilization.

Skills

Excellent interpersonal skills

Self-motivated and initiative-driven

Team oriented approach

Education

Degree as a certified Radiographer

Job description

Job Description Summary

The role of a Clinical Education Specialist is primarily to deliver and co‑coordinate training on GE Healthcare's products. This training is mainly delivered at a hospital site but also remotely using digital methods. The Clinical Education Specialist owns support within the IGT install base. GE Healthcare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world‑changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world. GE Health Care is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world‑changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

Responsibilities

• Will provide onsite clinical applications training to user’s equipment in given modality area
• Co‑ordinate installations and initial clinical applications alongside sales, service and the Clinical Education Manager
• Will be the technical liaison to the sales organization with the goal of strengthening technical capabilities of the team and customer relationships, while also driving business opportunities forward
• Conduct high quality application trainings at customer sites to ensure customer’s safe and effective use of GE equipment, maximizing image quality and productivity
• Maintain satisfactory after‑sale relationships and development of long‑term customer relationships coupled with the ability to identify and capitalize on opportunities that immediately satisfy customer needs
• Promote unique differentiators based on customer's clinical needs, competition, values and benefits sought
• Continuously develop and improve a network of key opinion leaders within the territory
• Support trade show/workshops/show sites/customer visits
• Support the deployment of digital tools and embrace the digital transformation of clinical education
• Document trainings, site visits and customer interactions as per the local protocol
• Deliver customer presentations at classroom education days and user events

Qualifications

• Bring a Degree as a certified Radiographer
• Proven technical/clinical industry experience with Surgery/C‑arms
• Proven experience in theatre procedures and C‑arms usage
• Excellent interpersonal skills including team working skills and good communication skills
• Self‑motivated and willing to take the initiative to identify opportunities for improvement and take actions to improve
• Team oriented and strong customer satisfaction mindset
• Not afraid of being flexible/adapt to changing work environments
• Able to travel and be at customer sites 70‑80% of the working time (annual average)

Desired Skills

• Already worked with GE products
• Experienced in conducting training
• First knowledge of GE's or competitor's interventional products

Inclusion and Diversity

GE Health Care is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Behaviors

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership - always with unyielding integrity.

Total Rewards

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world‑changing realities. Our salary and benefits are everything you'd expect from