Clinic Operations Lead — Flexible Hours & Scheduling

Cambridge University Hospitals NHS Foundation Trust; Cambridge; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading healthcare provider in Cambridge is seeking a motivated clinic administrator to provide administrative support. Responsibilities include greeting patients, handling inquiries, and coordinating appointments. The ideal candidate will possess strong organisational skills and excellent customer service abilities. Flexible working arrangements may be considered. This role offers development opportunities and a supportive work environment.

Benefits

On-site leisure facilities

Discounted bus travel

Free parking for eligible staff

Flexible working arrangements

Qualifications

• Ability to work under pressure and manage multiple tasks simultaneously.
• Confidence in liaising with staff at all levels.
• Willingness to learn and adapt to new procedures.

Responsibilities

• Provide an administrative service to the Pre‑assessment clinic.
• Handle telephone and email enquiries and respond to requests.
• Support the effective running of the clinic by working with the nursing team.

Skills

Organisational skills

Customer service abilities

Communication skills

Time-management skills

Job description

A leading healthcare provider in Cambridge is seeking a motivated clinic administrator to provide administrative support. Responsibilities include greeting patients, handling inquiries, and coordinating appointments. The ideal candidate will possess strong organisational skills and excellent customer service abilities. Flexible working arrangements may be considered. This role offers development opportunities and a supportive work environment.