Clinic Co Ordinator

University Hospitals of North Midlands NHS Trust; Stafford; On-site; GBP 24,000 - 30,000; Full time

Job summary

A leading healthcare provider is seeking individuals for clinic administration roles focused on managing appointment alterations and schedules. This position is crucial for optimizing clinic operations and improving patient flow within a major NHS Trust, allowing staff to contribute to diverse healthcare initiatives.

Responsibilities

• Completing Clinic Alteration Forms as requested.
• Cancelling and managing clinic schedules.
• Ensuring proper utilization of appointment slots.

Skills

Communication

Organizational Skills

Job description

Job Role and Responsibilities

Completing Clinic Alteration Forms (CAF) as requested by secretaries and divisions.

Cancelling and suspending clinics, then passing the details to admin supports so patients can be rebooked or added to partial booking waiting lists.

Keeping the division updated on patients being booked near the 52-week breach date target.

Working with admin supports to ensure all new and follow-up slots are filled, as unutilized slots result in lost revenue for the Trust.

Keeping booking rules up to date.

Supporting other specialties within the same roles.

Note: Previous applicants need not apply.

Additional Information about UHNM

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country, based across two sites: Royal Stoke in Stoke-on-Trent and County Hospital in Stafford. We serve approximately three million people and are renowned for our facilities, teaching, and research. We are the specialist trauma centre for the North Midlands and North Wales.

We value all our employees and offer a wide range of development opportunities to help everyone reach their potential.

We promote a culture of inclusion, providing equal opportunities for career development. We are committed to diversity and foster a respectful environment where all staff feel valued. Our staff are expected to uphold the values co-created by staff, patients, and carers, which unite us as a Trust.

We recognize that investing in our staff directly impacts the quality of care we deliver. Our employees are as vital as our patients and the community we serve.

Contact Information

For further details or informal visits, contact:

• Name: Gail Birch
• Job Title: Team Leader
• Email: [e-mail]
• Telephone: [phone]