Client Transitions Analyst

Wellington Management; Greater London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A global investment firm is seeking a Client Transition Analyst in London. The role involves supporting client transitions, ensuring compliance, and managing operational risks effectively. Responsibilities include coordinating account setups, executing asset transfers, and liaising with various teams to deliver seamless service. Ideal candidates should possess strong analytical skills, extensive knowledge of investment operations, and experience with risk management. Proficiency in Microsoft Suite and excellent communication skills are essential.

Benefits

Flexible working arrangements

Equal opportunity employment practices

Qualifications

• Broad knowledge of investment process, custody, fund operations, and securities.
• Excellent organizational and planning skills to handle multiple tasks.
• High degree of analytical ability and business judgment.
• Experience in risk management within investment operations preferred.
• Proficiency in Microsoft Suite is necessary.

Responsibilities

• Ensure timely delivery of account opening documentation.
• Execute asset transfers during portfolio rebalances.
• Initiate and maintain account records for new and existing accounts.
• Coordinate fund launches and closures.
• Provide assistance and training to colleagues.

Skills

Investment process knowledge

Analytical ability

Organizational skills

Project planning skills

Communication skills

Education

Advanced degree or industry qualifications

Tools

Microsoft Suite

Job description

About the Role

The Client Transition Analyst ("CTA") are members of the Client Transition Services Group (CTS) and are responsible for supporting the operational aspects of various client transition events including new mandate fundings, terminations, all asset‑in‑kind flows and product / portfolio changes, in addition to supporting transition events, asset transfers, and portfolio restructures requested by internal investment teams and portfolio managers. The position places strong emphasis on operational risk management and control environment. The CTA will work closely with the global relationship teams, investment teams, and numerous other operational functional areas of the firm to ensure a consistent service model in transitioning client assets and to mitigate risk during the transition event process. A substantial amount of time will be devoted to external communication with custodian banks, internal investment teams, third‑party accounting agents, outsourcing providers, vendors, transition managers, and clients.

The Position

The CTAs play a key role in enabling seamless client onboarding and transition by handling operational tasks, ensuring regulatory compliance, and maintaining high standards of risk control throughout the process.

Responsibilities

• Ensuring the timely and consistent delivery of account opening documentation for new client accounts; orchestrating custodial and market openings and connectivity both internally and externally as well as coordinating the execution of asset‑in‑kind processing.
• Executing investor driven asset transfers (securities and cash) during benchmark and periodic portfolio rebalances and implementing account restructures required by the investment teams.
• Initiating account record set‑up for new accounts and/or portfolios and ongoing maintenance of existing account records; reviewing and approving new account set‑ups; facilitating proper use of internal trade restriction flags for our institutional separate / sub‑advisory clients as well as Wellington’s fund range.
• Coordinating fund launches, fund closures, share class launches, and related transition events for Wellington’s fund range.
• Providing assistance and training to colleagues as well as acting as global expert for account record set‑ups; updating process and control checklists.
• Liaison and co‑ordination with Transition Managers / legacy investment managers where relevant; coordinating the reconciliation of external transition management trade execution files for new or existing accounts.
• Being a thought partner to Client Integration Managers, Portfolio Manager / Coordinator and Trading in the development and implementation of our client transition strategies.
• Coordinating with Portfolio Management, Trading, and Investment personnel to help facilitate transition events on a pre and post‑event basis as well as adjusting cash and asset transactions related to portfolio rebalances and other portfolio manager allocation shifts.
• Monitoring and processing of daily cash flows and confirming cash flow transactions with custodian banks.
• Maintaining awareness of industry, custodian bank and regulatory change; developing an understanding of different jurisdictions, client requirements, and custodian banks.
• Liaising with the Cash Flow Team to coordinate client flow activity, supporting documentation, and best practices.

Qualifications

• Broad and proven knowledge of the investment process, custody, fund operations, transfer agency functions, and securities knowledge including derivatives.
• Excellent organizational, project planning, and execution skills including the ability to prioritize effectively and handle multi‑tasks under time constraints.
• Possess a high degree of analytical ability, strong business judgment and risk awareness, including the ability to synthesize complex issues and effectively balance competing objectives.
• Exposure to investment operations or financial services operations in a risk‑management environment would be preferred.
• Proficiency with the Microsoft Suite.
• Excellent communication skills, and proven service delivery.
• An interest or desire to acquire applicable industry qualifications or an advanced degree would be preferred.

Not sure you meet 100% of our qualifications? That’s ok. If you believe that you could excel in this role, we encourage you to apply and welcome a chance to review your background. We are dedicated to building and maintaining a diversified workforce and considering a broad array of candidates with a variety of skill, workplace experiences, and backgrounds.

As an equal‑opportunity employer, Wellington Management ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, sex, sexual orientation, gender identity, gender expression, religion, creed, national origin, age, ancestry, disability (physical or mental), medical condition, citizenship, marital status, pregnancy, veteran or military status, genetic information or any other characteristic protected by applicable law. If you are a candidate with a disability, or are assisting a candidate with a disability, and require an accommodation to apply for one of our jobs, please email us at .

We believe that in‑person interactions inspire and energize our community and are essential to our culture. In support of this commitment, our employees work from our offices 4 days a week with flexibility to work remotely 1 day a week. We believe that this approach ultimately supports our mission to deliver investment excellence to our clients and their beneficiaries over the long term.