Client Support Manager - Public Sector Business Development

Rise Technical Recruitment; Tyseley; Hybrid; GBP 54,000 - 63,000; Full time

Job summary

A not-for-profit organization in the Midlands is seeking a Client Support Manager to engage with public sector clients, primarily housing associations and local authorities. The role involves managing relationships, promoting procurement frameworks, and supporting bid processes. Ideal candidates will have experience in public sector engagement and demonstrate strong stakeholder management skills. The position offers a competitive salary with a significant benefits package including a car allowance, pension, and hybrid working options.

Benefits

Car Allowance

22% Pension

44 Days Holiday

Hybrid Working

Career Development

£300 Wellness Allowance

Qualifications

• Proven experience selling to public sector organisations.
• Strong understanding of public sector procurement processes.
• Confident communicator capable of engaging stakeholders.

Responsibilities

• Act as primary contact for regional public sector clients.
• Promote and advise on procurement frameworks.
• Support bid and tender processes.
• Develop business development strategies across the Midlands.
• Identify new opportunities and manage a pipeline of leads.

Skills

Public sector engagement

Procurement frameworks

Stakeholder management

Business development

CRM management (Microsoft Dynamics)

Job description

Client Support Manager - Public sector business development
£54,000 + Car Allowance £5,740 + 22% Pension + 44 Days Holiday + Hybrid Working + Career Development + £300 Wellness Allowance

Do you have experience selling to, engaging with, or managing clients across the public sector especially housing associations and local authorities?

Are you confident navigating procurement frameworks, tendering, and bid management within complex stakeholder environments?

This long-established not-for-profit has been a trusted name in procurement and construction for decades. Known for its collaborative culture and community-first values, it empowers staff, reinvests in social impact, and offers an exceptional work-life balance.

In this Midlands-based role, you’ll act as the key regional relationship manager for public sector clients and appointed contractors. You’ll ensure partners gain maximum value from frameworks, guide them through compliant procurement routes, and identify new opportunities for collaboration and growth.

You’ll engage directly with housing associations, local authorities, and other public bodies, helping them deliver better homes, buildings, and communities. This is a people-focused role with real purpose, combining strategic relationship management, procurement expertise, and business development.

The Role

• Act as the primary contact for regional public sector clients (housing associations, local authorities, etc.), building and maintaining trusted relationships.
• Promote and advise on procurement frameworks, ensuring compliance, efficiency, and best value.
• Support bid and tender processes, helping clients and contractors navigate public procurement routes.
• Develop and deliver client engagement and business development strategies across the Midlands region.
• Identify new opportunities and manage a clear pipeline of leads via CRM (Microsoft Dynamics).
• Collaborate with internal teams on case studies, events, and marketing initiatives to raise regional visibility.
• Attend the Uxbridge office every Wednesday and travel regularly to meet clients and contractors across the region.

The Person

• Proven experience selling to or engaging with public sector organisations, ideally housing associations or local authorities.
• Strong understanding of public sector procurement frameworks, tendering, and bid management.
• Background in business development, client engagement, or account management within a service-led or consultancy environment.
• Confident communicator, capable of building influence at senior stakeholder level.
• Highly organised, proactive, and commercially astute, with the ability to manage multiple priorities.
• Based in the Midlands, with flexibility to travel regionally and attend Uxbridge weekly.
• Full driving licence and access to a suitable vehicle (car allowance provided)