Client Support Administrator

Additional Resources; City Of London; On-site; GBP 25,000 - 28,000; Part time

Job summary

A well-established accountancy firm in South East London is seeking a part-time Practice Administrator / Client Support Administrator to provide day-to-day administrative support and ensure smooth operations. The ideal candidate has at least 3 years of experience and works effectively in a client-facing role. Competitive salary offered alongside benefits in a supportive workplace culture.

Benefits

Competitive salary

Casual dress environment

Company pension scheme

Supportive workplace culture

Qualifications

• 3 years of experience in an office environment.
• Experience in an accountancy practice or similar professional services.
• Willingness to learn new responsibilities.

Responsibilities

• Act as first point of contact with clients.
• Support onboarding process for new clients.
• Liaise with HMRC and Companies House.

Skills

Client support experience

Administrative skills

Ability to manage workload

Job description

An excellent opportunity has arisen for a Practice Administrator /Client Support Administrator to join a well-established accountancy firm providing tailored tax and accounting services for businesses, self-employed professionals, and individuals with particular expertise in cloud-based solutions.

As a Practice Administrator /Client Support Administrator, you will be providing day-to-day administrative support across the practice, ensuring smooth operations and assisting senior staff.

This is a part-time role based in South East London (SE), offering a pro-rata salary of £25,000 – £28,000, plus benefits, with working hours Monday to Friday, 9:30 am to 3:30 pm.

Responsibilities

• Acting as a first point of contact with clients via telephone, email, and in person.
• Supporting the onboarding process for new clients and handling incoming and outgoing post.
• Assisting with monitoring deadlines and compliance requirements.
• Liaising with HMRC and Companies House on administrative matters.
• Managing invoicing and chasing outstanding payments.
• Overseeing compliance documentation, including anti-money laundering requirements.
• Providing PA support to the Director, including diary management and monitoring emails.

What we are looking for

• Previously worked as a Client Support Administrator, Practice Administrator, Administrative Assistant, Office Administrator, Admin Assistant, Practice Coordinator, Client Services Administrator, Client Administrator, Business Support Administrator, or in a similar role.
• Experience within an accountancy practice, legal firm, financial services or other professional services companies.
• Have 3 years of experience in an office environment.
• Willingness to learn and undertake training for new responsibilities.
• Professional yet approachable manner.
• Ability to manage workload effectively in a part-time capacity.

What’s on offer

• Competitive salary
• Casual dress environment.
• Company pension scheme.
• A supportive and friendly workplace culture.

This is a fantastic opportunity to join a thriving organisation and play a key role in their continued success.

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Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.