Client Solutions Executive (12 month Contract)

Samsung Electronics America; Greater London; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading technology company is looking for a talented individual to join its team as a Client Solutions Manager. This role involves leveraging communication skills to build client relationships, advising on campaign strategies, and providing excellent customer service. The ideal candidate will have experience in account management within media or technology and possess strong analytical and communication skills. The position offers hybrid working options and various employee benefits including a bonus scheme and a generous holiday policy.

Benefits

Hybrid working model

Bonus scheme

Pension contribution

25 days holiday plus bank holidays

Employee discounts on Samsung products

Discount shopping portal

Qualifications

• Experience in account management at a media or technology company.
• Comfortable with ambiguity and able to work strategically.
• Ability to manage relationships effectively.

Responsibilities

• Cultivate long-lasting partnerships with clients.
• Advise on campaign strategies using data insight.
• Provide outstanding client service throughout the sales process.

Skills

Account management experience

Knowledge of TV advertising

Excellent communication skills

Analytical skills

Strong PowerPoint skills

Strong Excel skills

Job description

Position Summary

About Samsung Ads

This is your chance to be part of a highly motivated group driving innovation and success within the advertising industry!

Samsung Ads, a division of Samsung’s media & services business, harnesses the power of data, technology and scale to create seamless advertising experiences for brands. We deliver high-impact, targeted advertising solutions, enabling brands to reach audiences in the moments that matter. Samsung Ads is where technology meets creativity to deliver advertising experiences that captivate and inspire.

Samsung Ads won AdAge Best Place to work in 2020 and was awarded the IPA’s People First Promise badge of honour in 2025.

Launched in 2015, Samsung Ads has offices in the UK, Germany, France, Italy, Spain, US, Australia, New Zealand, India, Brazil & Mexico and South Korea.

Role and Responsibilities

Your key responsibilities

• Leverage communication and relationship-building skills to cultivate long‑lasting & strategic partnerships with clients
• Be a resource for sales, using an in‑depth understanding of our data and capabilities to advise on campaign strategies, maximising the benefits of the Samsung Ads platform
• Provide outstanding client service throughout the sales and post‑sales process managing each phase of every campaign efficiently and transparently, troubleshooting issues and keeping sales and the client updated
• Using the wealth of data available to provide best‑in‑class post‑campaign analysis with insights, learnings, and recommendations, with the ultimate goal of driving revenue

What we need for this role

To be successful, you will possess the following skills and attributes:

• Experience in account management capacity at a media or technology company and knowledge of TV advertising, digital media and/or advertising platforms.
• Independent, self‑starter; comfortable with ambiguity, and resilient. Able to work strategically.
• Excellent communication skills, the ability to effectively manage relationships internally and externally
• Superior analytical skills to provide campaign insights to internal and external audiences
• Strong PowerPoint & Excel skills

What does success look like?

To succeed in this role, the candidate must be people centric, love delivering fantastic customer service, enjoy building relationships and be constantly striving to improve how we work. We are a true team, always ready to step in and help out with time or knowledge. Hard work, humility and harmony sit at the core of everything we do.

The success of our business to date has been driven by our customer centric approach which is ultimately measured on campaign spend and repeat bookings. Much of this responsibility sits with the Client Solutions team, who should retain a key focus on driving revenue and retention.

Benefits of working at Samsung include

• Hybrid working – 3 days in the office and 2 days at home per week
• Bonus scheme linked to individual, team and company performance
• Pension contribution
• Three volunteering days each year
• Holiday – 25 days plus bank holidays and an additional day off for your birthday
• Access to discounts on a wide range of Samsung products
• Access to a discount shopping portal

• Partner Colleagues are not eligible for Samsung Enhanced Paid Sick Leave but may be eligible for statutory payments from their payroll agency
• Up to 20 (pro‑rata) Partner Absence days per calendar year to be used in times of need

A note on equal opportunities

We are an equal‑opportunity employer and value diversity at our Company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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