Client Services Specialist – Hybrid, 6-Month Contract

Robert Walters; Manchester; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A leading investment firm in Manchester is seeking a Client Service Associate for a 6-month hybrid contract. The role involves providing clear and compliant communications to clients, maintaining client accounts, and resolving inquiries efficiently. Candidates should have proven experience in client services and excellent communication skills. This is a great opportunity to contribute to an innovative team with a focus on client success.

Qualifications

• Proven experience in client services.
• Strong administrative skills.
• Demonstrated customer service expertise.
• Excellent written and verbal communication skills.

Responsibilities

• Provide standardized, clear, and compliant communications to clients.
• Maintain and update client accounts, performing administrative tasks.
• Resolve client inquiries within service levels.
• Escalate cases appropriately.
• Develop and maintain expertise in financial services and regulations.

Skills

Client services experience

Strong administrative skills

Customer service expertise

Excellent communication skills

Job description

A leading investment firm in Manchester is seeking a Client Service Associate for a 6-month hybrid contract. The role involves providing clear and compliant communications to clients, maintaining client accounts, and resolving inquiries efficiently. Candidates should have proven experience in client services and excellent communication skills. This is a great opportunity to contribute to an innovative team with a focus on client success.