Client Services Manager - Medical Affairs

Singular : Building Brilliant Biotechs; Remote; GBP 45,000 - 65,000; Full time

Job summary

A leading biopharma consultancy in the United Kingdom is seeking a Client Services Manager to oversee client relationships and ensure high client satisfaction. The role involves managing projects within the medical affairs sector, requiring an understanding of the ABPI code. This remote position offers the chance to influence the consultancy's growth while working closely with the leadership team. The ideal candidate will have project management experience in pharma or biotech and a passion for delivering exceptional service.

Qualifications

• Experience in pharma, biotech, or medical agency as a project manager.
• Ability to manage client relationships and ensure client satisfaction.
• Leadership skills to influence processes and strategic direction.

Responsibilities

• Manage client relationships and ensure client satisfaction.
• Work closely with the Head of Client Services.
• Lead and develop the Client Services department.

Skills

Project management

Understanding of medical affairs

ABPI code knowledge

Job description

Client Services Manager / / Project Manager / / Medical Affairs / / Biopharma Consultancy

You are a project manager with an understanding of medical affairs and ABPI code. You have either developed this expertise in a pharma / biotech or a medical agency.

You are ready to be the face of a highly reputable medical consultancy for their prestigious biotech and pharmaceutical clientele. You want the responsibility of ensuring exceptional project delivery.

We are working with a medical, biopharma consultancy who are looking to bring in a Client Services Manager (remote, WFH role), to work closely with the Head of Client Services to manage client relationships, guarantee client satisfaction, and generate new projects. Your work will be dynamic, strategic, and will level-up the small and rapidly growing consultancy.

As a member of a small, high-performance team you will have the influence, autonomy, and impact to help build the consultancy’s Client Services department. You will influence processes, systems, and strategic direction. You will be the point of contact for clients undertaking very important work for the development of drugs for patients suffering from unmet need.

If you are a project manager who knows ABPI code looking to take the lead in a small, biopharma consultancy company - we would love to speak with you! Apply here or reach out to [e-mail] with your CV.

We look forward to hearing from you soon.