Client Service & Relationship Lead (Reinsurance)

Gallagher Re; Ipswich; On-site; GBP 60,000 - 80,000; Full time

Job summary

A global advisory firm in Ipswich is looking for a Client Service Advocate who will be the key contact for clients, managing accounts and delivering exceptional service. The ideal candidate will have a strong understanding of reinsurance, be detail-oriented, and excel in building relationships. This role involves monitoring performance, addressing client needs, and collaborating with various stakeholders. A competitive salary and benefits package are offered, along with a welcoming and inclusive work environment.

Benefits

25 days holiday plus bank holidays

Defined contribution pension

Life insurance

Income protection

Health cash plan or private medical insurance

Employee Stock Purchase plan

Discounted gym membership

Emergency back-up family care

Qualifications

• Strong understanding of reinsurance business and servicing functions.
• Excels in building relationships and delivering exceptional client service.
• Detail-oriented and proactive with the ability to manage multiple priorities.

Responsibilities

• Serve as the primary contact for clients and internal teams.
• Provide accurate and timely information to stakeholders.
• Monitor programme performance and address anomalies as needed.
• Travel to attend client and internal meetings.

Skills

Understanding of reinsurance business

Relationship building

Detail-oriented

Proactive

Compliance knowledge

Job description

A global advisory firm in Ipswich is looking for a Client Service Advocate who will be the key contact for clients, managing accounts and delivering exceptional service. The ideal candidate will have a strong understanding of reinsurance, be detail-oriented, and excel in building relationships. This role involves monitoring performance, addressing client needs, and collaborating with various stakeholders. A competitive salary and benefits package are offered, along with a welcoming and inclusive work environment.