Client Service Director

CPM United Kingdom Ltd; Thame; On-site; GBP 125,000 - 150,000; Full time

Job summary

A leading service provider in the UK is seeking a Client Service Director to manage key client relationships and drive growth within the consumer electronics sector. You will lead a team, develop strategic plans, and contribute to the Senior Leadership Team. The ideal candidate will have experience in omni-channel retail and a strong background in consumer electronics. A competitive salary and generous holiday package are included.

Benefits

Competitive salary

26 days holiday plus bank holidays

Generous car allowance

Option to buy or sell holiday days

Active role in Senior Leadership Team

Qualifications

• Strong understanding of omni-channel retail and consumer electronics.
• Experience influencing senior stakeholders.
• Proven track record in identifying and closing business opportunities.

Responsibilities

• Manage and grow key client relationships.
• Lead a team of Account Directors and Managers.
• Develop strategic plans to expand client portfolio.

Skills

Omni-channel retail understanding

Building long-term relationships

Identifying business opportunities

Consumer Electronics experience

Job description

About Us

Ideal location

Thame, United Kingdom, OX9

Territory covering

Thame and national travel

What you’ll be doing

As Client Service Director, you’ll be a senior leader responsible for managing and growing key client relationships, particularly within the consumer electronics and retail sectors. You’ll act as a trusted advisor at senior retail levels, driving strategic growth and ensuring exceptional delivery across all touchpoints. You’ll lead a team of Account Directors and Managers, develop strategic plans, and identify new business opportunities to expand CPM’s client portfolio. You’ll also be a key contributor to the Senior Leadership Team, helping shape the future of our people, clients, and services.

You would enjoy this Client Service Director role if

• You thrive in a fast-paced, commercially focused environment
• You have a strong understanding of omni-channel retail and consumer electronics
• You enjoy building long-term relationships and influencing senior stakeholders
• You’re confident in identifying new business opportunities and closing deals
• Consumer Electronics experience is essential for this role

Why work for us as a Client Service Director

You’ll be joining a collaborative, forward-thinking team that values innovation and insight. Your voice will be heard, and your ideas will help shape the future of our business. We’re committed to continuous improvement and creating opportunities for our people to grow.

What’s in it for you

• Competitive salary
• 37.5 hours per week, Monday to Friday
• Holiday Package: 26 days plus bank holidays, increasing to 31 with service
• Option to buy or sell up to 5 days holiday annually
• Comfort Is Key: Generous car allowance
• Active role in the Senior Leadership Team

At CPM, we are proud to foster an inclusive work environment.

We believe in a workplace that celebrates the unique perspectives and skills of all individuals believing this makes us stronger and more innovative.

Should you require any adjustments or support during the application process, please don’t hesitate to let us know. Our goal is to help you feel comfortable and confident, allowing you to showcase your unique skills and abilities to their fullest potential.

Please contact after completing your application to see how we can best support you.

CPM has been accredited Investors in People Gold award and places great importance on the training and development of our people. We work in a cooperative environment where great ideas and achievements are shared and celebrated.