Client Service Advisor - Global Insurance

Aon; Chelmsford; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A leading global insurance firm in Chelmsford is seeking a Client Service Advisor to manage insurance programmes for multinational clients. The role involves building relationships, handling renewals, and collaborating with teams across the globe. Ideal candidates have experience in commercial insurance, strong communication skills, and proficiency in MS Office. This position supports hybrid work options and includes a focus on employee wellbeing.

Benefits

Comprehensive benefits package

Global Wellbeing Days

Inclusive workforce initiatives

Qualifications

• Experience of commercial insurance ideally with global exposure.
• Strong time-management skills, able to prioritize and manage several projects.
• Effective communicator.
• Strong team player.
• Proficient in MS Office particularly Microsoft Excel, Word and PowerPoint.

Responsibilities

• Build strong relationships with key stakeholders in a portfolio of 4-5 clients.
• Manage and service the day-to-day renewal activities.
• Deal with day-to-day client issues and coverage queries.
• Collaborate with offshore team to ensure timely completion of renewal activities.

Skills

Commercial insurance experience

Time-management skills

Effective communication

Team player

Proficient in MS Office

Job description

Overview

Client Service Advisor - Global

Are you excited by the prospect of collaborating with major, complex global organisations?

Do you bring outstanding project management and communication skills to the table?

This hybrid position offers the flexibility to work remotely as well as from either of our London or Chelmsford offices.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.

What the day will look like

As a Client Service Advisor within the Global team your day-to-day responsibilities will focus on the servicing and management of insurance programmes for complex multinational organisations. Key responsibilities will include:

• Building strong relationships with key stakeholders in a portfolio of 4-5 clients
• Managing and servicing the day-to-day renewal activities
• Dealing with day-to-day client issues, coverage queries, changes to business etc
• Collaborating with our offshore team to ensure renewal activities are completed within the renewal time line and operational deadlines met

How this opportunity is different

As a Client Service Advisor in the Global team, you will get the opportunity to interact with a wide range of colleagues and teams across Aon both in the UK and globally.

Bringing the best of Aon’s capabilities to our clients will allow you to expand your network and knowledge. Both formal and informal mentoring and training will be integral to your role and support your career development.

Your skills and qualifications will ideally include:

• Experience of commercial insurance ideally with global exposure
• Have strong time-management skills, be able to prioritise and manage several projects
• Be an effective communicator
• A strong team player
• Proficient in MS Office particularly Microsoft Excel, Word and Powerpoint

How we support our colleagues

In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We are committed to providing equal employment opportunities and fostering an inclusive workplace. If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing [e-mail] or your recruiter. We will work with you to meet your needs and ensure a fair and equitable experience.

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