Client Retention Account Executive - Renewals & Growth

The Portfolio Group; Ringway; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading client management firm in the United Kingdom is seeking a passionate Account Executive for Client Retention to manage client portfolios and drive retention and renewal rates. Ideal candidates will have B2B experience and strong negotiation skills. You will enjoy a competitive salary and performance-based incentives, contributing to a fast-growing business that values client satisfaction and success. Apply now to take your sales career to the next level!

Benefits

Competitive base salary

Average OTE 50k

Performance-based incentives

Ongoing training and career advancement opportunities

Qualifications

• Proven experience in an Account Executive or retention-focused role.
• Strong negotiation and communication skills.
• Comfortable working with KPIs and retention targets.

Responsibilities

• Manage and nurture a portfolio of clients.
• Drive strong retention and renewal rates.
• Conduct renewal negotiations and handle retention discussions.
• Identify and promote additional services and upsell opportunities.
• Deliver new client implementations.
• Maintain accurate CRM records and performance reports.
• Engage with internal teams for a seamless client experience.
• Communicate with clients via phone, video, email, and in-person.

Skills

Negotiation skills

Communication skills

B2B experience

Organisational skills

Proficiency in Microsoft Office

Job description

A leading client management firm in the United Kingdom is seeking a passionate Account Executive for Client Retention to manage client portfolios and drive retention and renewal rates. Ideal candidates will have B2B experience and strong negotiation skills. You will enjoy a competitive salary and performance-based incentives, contributing to a fast-growing business that values client satisfaction and success. Apply now to take your sales career to the next level!