Client Onboarding & Admin Specialist

Workforce Recruitment and Training; United Kingdom; On-site; GBP 23,000 - 28,000; Full time

Job summary

A leading recruitment firm in Bromsgrove seeks a proactive Administrator to support office operations and client onboarding. This role involves managing client files, coordinating documentation, and providing day-to-day administrative support. The ideal candidate will have exceptional organizational and communication skills, alongside a strong proficiency in Microsoft Office tools. Competitive salary and benefits, including annual leave and professional development opportunities are offered.

Benefits

Competitive salary

23 days annual leave plus public holidays

Additional holiday for each year of service

Pension contributions above statutory minimum

Health plan benefits

On-site parking

Opportunities for ongoing training and professional development

Qualifications

• Experience in a busy administrative role is preferred.
• Confident in using technology and software systems.
• High discretion when handling confidential information.

Responsibilities

• Prepare documentation for newly onboarded clients.
• Coordinate client onboarding processes.
• Update and maintain client files accurately.
• Manage shared inboxes and schedule diaries.
• Support billing activities including invoice administration.
• Monitor office supplies and manage inventory.
• Oversee filing and document management system.
• Handle incoming mail and deliveries.
• Assist in filing and distribution of documents.
• Produce formatted letters and reports.
• Support statutory filings to Companies House and HMRC.
• Provide administrative support to colleagues.
• Welcome visitors and coordinate client interactions.

Skills

Organizational skills

Attention to detail

Communication skills

Team collaboration

Technology proficiency (Microsoft Outlook, Excel, Word)

Job description

A leading recruitment firm in Bromsgrove seeks a proactive Administrator to support office operations and client onboarding. This role involves managing client files, coordinating documentation, and providing day-to-day administrative support. The ideal candidate will have exceptional organizational and communication skills, alongside a strong proficiency in Microsoft Office tools. Competitive salary and benefits, including annual leave and professional development opportunities are offered.