Client Manager - Real Estate

Aon Corporation; City Of London; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading global consulting firm is seeking an experienced Client Manager for their Real Estate practice in London. This hybrid role involves managing client relationships and delivering superior service. The ideal candidate has substantial experience in Real Estate insurance and strong advisory skills. Aon offers a supportive, inclusive work environment with a focus on wellbeing and continuous learning.

Benefits

Comprehensive benefits package

Global Wellbeing Days

Inclusive workforce and agile work environment

Opportunities for continuous learning

Qualifications

• Experience in Real Estate Insurance is essential.
• Ability to manage multi-national client portfolios is needed.
• Comfortable in an advisory capacity for technical inquiries.

Responsibilities

• Manage collaborations to improve client experience.
• Provide technical advice on risk transfer and policy coverage.
• Oversee broking and carrier marketing for best outcomes.
• Adjust client service plans based on feedback.
• Develop growth opportunities through existing clients.
• Maintain strong working relationships with underwriters.
• Support training and development for account handlers.
• Lead by example to inspire team development.

Skills

Commercial understanding of business and the Insurance market

Delegation skills

Substantial Real Estate or Property Owners experience

Strong technical knowledge in all major and ancillary classes

Good negotiating, listening and interpersonal skills

Adaptable, focussed and self-disciplined

Proficient in use of Microsoft Office and IT systems

Job description

Client Manager - Real Estate

Aon is in the business of better decisions

Are you an experienced Real Estate Insurance professional who is keen to deliver winning client experiences using a deep understanding of client needs to deliver outstanding solutions?

Are you comfortable handling a client allocation including those with multi-national portfolios where you will act in an advisory capacity for all technical enquires, whilst supporting the Client Directors in the strategic and financial management of our client relationships?

If so, then we'd love to hear from you in connection with this brand-new role.

This is a hybrid role with the flexibility to work both virtually and from our London office.

What the day will look like

In this wide and varied role some of your key responsibilities will include:

• Manage wider Aon collaborators to ensure added value solutions are delivered to improve client experience
• Provide experience based technical advice and support on a range of matters including risk transfer, policy coverage and lender requirements
• Oversee broking and carrier marketing to ensure the best outcome for clients
• Adjust client service plans in line with client feedback
• Develop growth opportunities through existing and prospective client base
• Build and maintain strong working relationships with insurance market and underwriters
• Proactively approach training and development to grow knowledge and ability to deliver excellence in client service
• Lead by example, inspiring, encouraging and personally supporting account handlers in their career development

How this opportunity is different

This is a phenomenal opportunity to join our Real Estate practice in a time of growth. Ideally, we'd like to secure the services of an existing Real Estate Account Executive/Client Manager but, refreshingly, are also able to consider impactful, client-facing Real Estate Account Handlers who are ready to take the next step.

Skills and experience that will lead to success

• Commercial understanding of business and the Insurance market
• Delegation skills
• Substantial Real Estate or Property Owners experience
• Strong technical knowledge in all major and ancillary classes
• Good negotiating, listening and interpersonal skills
• Adaptable, focussed and self-disciplined
• Proficient in use of Microsoft Office and IT systems

How we support our colleagues

In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email [e-mail]