Client Finance Case Officer

inploi; Stockport; Hybrid; GBP 26,000 - 29,000; Full time

Job summary

A local authority is seeking a Client Finance Case Officer to manage finances for vulnerable clients in Stockport. This full-time permanent role involves hybrid working, requiring on-site presence at least two days a week. The ideal candidate will possess excellent organisational and interpersonal skills with attention to detail, ensuring accurate financial administration and communication with service users and professionals. This is an opportunity to make a positive impact on community welfare.

Benefits

Flexible working arrangements

Commitment to wellbeing

Real living wage

Qualifications

• Effective organisational and interpersonal skills to work with team members.
• Attention to detail in maintaining financial records and systems.
• Previous experience dealing with customers is an advantage.

Responsibilities

• Manage a caseload of DWP Appointeeship and Court of Protection cases.
• Administer finances of vulnerable people who are unable to manage their own affairs.
• Develop and maintain financial plans to meet the needs of the client.
• Liaise with professionals to resolve queries and problems.

Skills

Effective organisational skills

Interpersonal skills

Attention to detail

Customer service experience

Job description

Client Finance Case Officer
Scale 4 (£26,403 £28,142) 37 hours, Full-Time Permanent
Hybrid: Stopford House (min 2 days a week) and homeworking

Application Deadline: 14th December 2025, 11:59pm

We may close this vacancy early if a high volume of applications is received. Submit your application as soon as possible to avoid disappointment.

Shortlisting Date: 17th December 2025 Interview Date: 9th January 2025 Interview Type: Face to Face

While we embrace the use of AI as an innovative tool to maximise our services at Stockport Council, we are looking for authenticity in applications. Please ensure your application is written by you and reflects your skills, knowledge and enthusiasm.

Join us at Stockport Council, the MJ Local Authority of the Year 2025

Your Role

To manage a caseload of DWP Appointeeship and Court of Protection cases.

Administration of the day‑to‑day finances of vulnerable people who are unable to manage their own financial affairs.

To develop and maintain financial plans to meet the needs of the client.

To ensure that the client’s finances are safeguarded, administered appropriately and in the client’s best interest.

To liaise with professionals, including the Office of the Public Guardian, Department of Work and Pensions and Adult Social Care to resolve queries and problems.

This post is covered by a Revenues and Benefits Officer generic job description.

About You

The successful candidate will need effective organisational and interpersonal skills to work well with other team members and services as required.

Attention to detail is essential as there are financial records and systems to maintain. Previous experience dealing with customers is an advantage, as the role involves contact with service users, social workers, or their support workers.

About Us

The Client Finance Team administers the finances of vulnerable people who are receiving social care services and lack the mental capacity to manage their own affairs. In this role you will make a positive impact on the lives of service users in Stockport. The role requires regular days working from the main office.

At Stockport Council we are one ambitious team on a mission to create opportunities for everyone who lives, works and spends time in the borough. We’re keen to recruit people with the right values and behaviours that can help us ensure our workplace values are at the heart of everything we do.

We are proud to be recognised under the Good Employment Charter as an organisation committed to the wellbeing of our colleagues. We pay the real living wage, engage staff in key decisions and endorse fair and flexible working conditions.

If you would like to find out more about the role, please contact Stuart Erskine by emailing [e-mail] for an informal discussion.

The successful applicant’s appointment will be subject to satisfactory pre‑employment clearances including a Disclosure and Barring Service check.

Stockport Council holds a Visa sponsorship licence but this campaign does not currently qualify.

We have made a commitment to improve employment opportunities for people with disabilities, care leavers and ex‑military personnel. As part of the Guaranteed Assessment Scheme you will be guaranteed to be shortlisted for assessment if you meet both the criteria for the scheme and the essential job role criteria.

Find out if you meet the criteria here: https://www.greater.jobs/our-guaranteed-assessment-scheme

Privacy Notice

Stockport Council is committed to promoting a diverse and inclusive workforce culture – a place where we can all be ourselves and succeed. We welcome applicants from all backgrounds and communities to join our workforce.

We want our employees to have a good work‑life balance. In many job roles we can offer a range of flexible / hybrid working arrangements. We also have inclusive employment policies and staff engagement forums to support our diverse workforce.