Client-Facing Facilities Supervisor - Workplace Experience

Mitie; Coleshill Heath; On-site; GBP 29,000; Full time

Job summary

A leading facilities management company in Coleshill Heath is seeking a Workplace Assistant to ensure high service standards while managing compliance and cleaning specifications. The successful candidate will have at least a year of relevant experience, strong customer service skills, and be able to effectively communicate with various stakeholders. This role requires flexibility and adaptability in a dynamic environment, with a focus on maintaining a safe and tidy workplace. Competitive salary of £28,500 per annum offered.

Benefits

Access to a virtual GP

Financial wellbeing support

Flexible lifestyle benefits

Qualifications

• Demonstrate previous supervisory experience in soft services/cleaning.
• Proven ability to build relationships and work collaboratively.
• Exhibit attention to detail and high-quality standards.

Responsibilities

• Build strong relationships with clients and conduct audits.
• Manage daily wages and ensure Health & Safety compliance.
• Maintain cleanliness and provide a high-quality service.

Skills

Customer service skills

Organisational abilities

Communication skills

IT literacy

Conflict resolution

Education

Minimum 1 year in customer-focused Facilities Management

Health & Safety training (IOSH)

Tools

CAFM systems

Microsoft Office Suite

Job description

A leading facilities management company in Coleshill Heath is seeking a Workplace Assistant to ensure high service standards while managing compliance and cleaning specifications. The successful candidate will have at least a year of relevant experience, strong customer service skills, and be able to effectively communicate with various stakeholders. This role requires flexibility and adaptability in a dynamic environment, with a focus on maintaining a safe and tidy workplace. Competitive salary of £28,500 per annum offered.