Client-Facing API & Integrations Specialist

activpayroll; Greater London; Hybrid; GBP 45,000 - 60,000; Full time

Job summary

A leading payroll solution provider in the UK is seeking a Technical Solutions Analyst for a hybrid role focused on client integration solutions. You will deliver end-to-end technology partner integration, ensuring customer satisfaction by managing technical implementation. The ideal candidate will have a degree in IT or Computer Science, with strong client-facing skills and familiarity with integration technologies. This is a pivotal role that combines technical expertise with customer interaction, aimed at enhancing client integration experiences.

Qualifications

• Experience in a client-facing environment, such as service desk or application support.
• Knowledge and experience with modern integration technologies.
• Experience developing process documentation like user guides and technical requirements.

Responsibilities

• Deliver new technology partner integration solutions end-to-end.
• Identify change requests for technical development to enhance integration experience.
• Liaise with the development team to enhance integration solutions based on feedback.

Skills

Client-facing skills

Solutions-focused IT skills

Customer service skills

Knowledge of integration technologies

Education

Degree in IT or Computer Science

Tools

HCM applications (Workday)

Job description

A leading payroll solution provider in the UK is seeking a Technical Solutions Analyst for a hybrid role focused on client integration solutions. You will deliver end-to-end technology partner integration, ensuring customer satisfaction by managing technical implementation. The ideal candidate will have a degree in IT or Computer Science, with strong client-facing skills and familiarity with integration technologies. This is a pivotal role that combines technical expertise with customer interaction, aimed at enhancing client integration experiences.