Client Experience & Sales Specialist — Uncapped Commission

Thérapie Clinic; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading aesthetic medical clinic in Greater London seeks a Client Experience and Sales Specialist. You will ensure exceptional client journeys through outstanding service and contribute to revenue growth. Candidates must be qualified beauty therapists with proven client management experience. Strong communication, analytical, and multi-tasking skills are essential. The role offers significant earning potential, continuous training, and a supportive work environment.

Benefits

Continuous training and development

Annual leave

Uncapped commission

Staff discount

Qualifications

• Must be a qualified beauty therapist.
• Experience in client experience management or customer service is essential.
• Strong communication and interpersonal skills are required.
• Must demonstrate analytical and problem-solving abilities.
• Ability to manage multiple tasks in a fast-paced environment.

Responsibilities

• Deliver outstanding client service from first contact to follow-up.
• Proactively manage online reviews and resolve complaints.
• Maximise clinic efficiency through effective booking management.
• Drive and convert consultations with upselling and cross-selling.
• Promote skin consultations and track stock accurately.

Skills

Client experience management

Customer service

Communication skills

Analytical abilities

Problem-solving skills

Multi-tasking

Education

Qualified Beauty Therapist

Job description

A leading aesthetic medical clinic in Greater London seeks a Client Experience and Sales Specialist. You will ensure exceptional client journeys through outstanding service and contribute to revenue growth. Candidates must be qualified beauty therapists with proven client management experience. Strong communication, analytical, and multi-tasking skills are essential. The role offers significant earning potential, continuous training, and a supportive work environment.