Client Experience Lead for Award-Winning Flexible Workspace

Office Angels; West End; On-site; GBP 30,000 - 32,000; Full time

Job summary

A leading employment agency is seeking a Client Experience Coordinator in Paddington. This role involves managing business centre operations, customer interaction, and event coordination. Ideal candidates should possess strong customer service skills, problem-solving abilities, and at least 3 years of experience. Join a vibrant team that offers personal and professional development opportunities in a collaborative environment.

Benefits

Annual training opportunities

Team culture valuing collaboration

Personal and professional development

Qualifications

• At least 3 years of customer-facing experience.
• Ability to work independently and in a team.
• Proficiency in communication in both face-to-face and over the phone.

Responsibilities

• Assist in the smooth running of the business centre.
• Manage the centre in the absence of the Centre Manager.
• Handle client billing and invoicing.
• Process catering orders and meeting room requests.
• Address customer inquiries promptly and professionally.
• Collaborate on access and maintenance matters.
• Manage visitor registration and access passes.
• Organize and coordinate business centre events.
• Conduct viewings of the centre.

Skills

Customer service enthusiasm

Organizational skills

Proficient in Microsoft Word and Outlook

Excellent communication skills

Problem-solving ability

Flexibility and willingness to travel

Job description

A leading employment agency is seeking a Client Experience Coordinator in Paddington. This role involves managing business centre operations, customer interaction, and event coordination. Ideal candidates should possess strong customer service skills, problem-solving abilities, and at least 3 years of experience. Join a vibrant team that offers personal and professional development opportunities in a collaborative environment.