Client Engagement Manager - (Pharmaceutical)

Clinigen; Weybridge; On-site; GBP 45,000 - 60,000; Full time

Job summary

A leading global specialty pharmaceutical services business is seeking a proactive Client Engagement Manager to join their Business Development team. The role involves generating sales leads, supporting qualification efforts, and collaborating with marketing to enhance the division's online presence. Candidates should have a science background, excellent communication skills, and be ready to travel internationally. The position offers competitive benefits and opportunities for growth.

Benefits

27 days holiday, plus bank holidays

Discretionary Bonus

Pension contributions

Life Assurance scheme

Flexible Benefits Platform

Annual salary review

Shopping discounts with retailers

Qualifications

• The candidate must be a self-starter looking to progress in sales.
• Ability and desire to travel internationally are required.
• Strong interpersonal skills are necessary for relationship-building.

Responsibilities

• Generate sales leads for targeted assets.
• Support target qualification against criteria.
• Perform client outreach through multiple channels.

Skills

Motivated self-starter

Excellent communicator

Networking skills

Strong commercial intelligence

Understanding of social media

Education

Science or pharma background

Job description

Overview

Clinigen is a rapidly growing global specialty pharmaceutical services business with a unique combination of services across the pharmaceutical lifecycle. We currently have over 1,000 employees headquartered in the UK with global offices in the US, EU (Belgium, Germany, France), Asia Pacific and South Africa. Clinigen is growing rapidly and is positioned well for an exciting future of continued expansion.

We are seeking a proactive, client-focused, and results-driven Client Engagement Manager to join our high-performing Global Business Development team. Reporting to the VP of Business Development, you will be responsible for generating sales leads for the Managed Access Division, supporting targeting and conference strategies, and collaborating with Marketing to strengthen the division’s online presence. In this role, you will work closely with both the Marketing and Business Development teams to drive effective lead generation across all target assets and companies. You will also support visibility strategies through conference participation and digital engagement.

Responsibilities

• Generate sales leads for the Business Development team against a pre-defined list of target assets and companies


• Support qualification of target assets against pre-agreed criteria


• Client outreach through social media, telephone, email and conference attendance


• Create compelling and client specific ‘hooks’ to generate interest in Clinigen offering and secure direct client contact opportunities for BD team


• Identify target people against key target assets to ensure outreach to correct decision makers


• Support horizon scanning for appropriate conferences and liaise with conference organisers to assess suitability, provide feedback and summaries to VP BDMA.


• Support BD prior to and during industry conferences to drive lead generation activities where appropriate


• Work with Marketing function to ensure full coverage of target assets and companies, maintaining high levels of awareness and supporting Thought Leadership positioning


• Create innovative ways to drive lead generation and get to target people quicker


• Work with VP BDM to maintain elements of the BD MA sharepoint site and develop SME status with regards to Salesforce use


• Work with Marketing function to ensure utilisation of content direct to target assets, people and companies


• Work with internal Clinigen stakeholders to ensure utilisation of existing Clinigen relationships where appropriate

Qualifications

• Highly motivated and driven self-starter looking to progress into a commercial/sales/marketing environment


• Science/pharma background to enable identification of correct ‘hook’ to provoke lead and ensure credibility with prospect


• Ability/desire to travel internationally


• Excellent written and verbal communication skills


• Genuine passion for pharma industry and Clinigen offering with view to progress career quickly


• Good understanding of social media (LinkedIn primarily)


• Strong networking and interpersonal skills with ability to develop strong relationships with internal and external stakeholders


• Strong commercial intelligence and selling skills

Benefits

• 27 days holiday, plus bank holidays


• Discretionary Bonus


• Pension contributions & Life Assurance scheme


• Flexible Benefits Platform


• Annual salary review


• Independent financial advice service


• Enhanced Employee Assistance Programme


• Shopping discounts with retailers


• Long service awards


• Recognition scheme & employee of the year awards

Interested? We would love to hear from you, please apply today for consideration.