Client Engagement - business admin & marketing support

Hughes, Isaac & Co; Bristol; On-site; GBP 80,000 - 100,000; Full time

Job summary

A local accountancy firm in Bristol is looking for a Client Engagement - Business Administration & Marketing Support professional. This full-time role involves engaging with clients, ensuring exceptional customer service, onboarding and offboarding clients, and assisting with marketing strategy and execution. Strong interpersonal and communication skills are essential for building effective client relationships. This position requires dedication to customer satisfaction and support for business administration activities.

Qualifications

• Strong interpersonal skills to build and maintain effective client relationships.
• Experience in customer satisfaction and customer service.

Responsibilities

• Engage with clients to ensure exceptional customer service.
• Support business administration and marketing activities.
• Onboard and offboard clients, managing client meeting schedules.

Skills

Strong Interpersonal Skills

Communication skills

Job description

Job Description

Company Description

Hughes, Isaac & Co has been providing exceptional accountancy services since 1988. Serving clients in South Wales, Bristol, and North Somerset, the firm works with both established corporations and emerging businesses. Focused on delivering business advice and support, Hughes, Isaac & Co assists clients in meeting necessary requirements while offering insights for business growth. We are based in South Wales & the Greater Bristol Area, Hughes, whilst this role is based in the Burnham On Sea office.

Role Description

This is a full-time, on‑site role based in the Greater Bristol Area, United Kingdom. The Client Engagement - Business Administration & Marketing Support professional will play a key role in engaging with clients, ensuring exceptional customer service, and supporting business administration and marketing activities. The role involves onboarding and offboarding clients, taking and monitoring identity requirements, maintaining client relationships, handling inquiries, managing client meeting schedules, maintaining Partner diaries, and assisting with marketing strategy and execution.

Qualifications

• Strong Interpersonal Skills and Communication skills to build and maintain effective client relationships.

Experience in Customer Satisfaction, Customer Servi...