Client Care Coordinator, Flexible Hours

MSI Reproductive Choices; Manchester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading sexual and reproductive healthcare provider in Manchester is seeking a compassionate individual to join as a client support representative. In this role, you will be the welcoming voice for clients, managing various administrative duties including phone consultations and data processing. You will work in a supportive team environment, helping clients make informed reproductive choices. Prior experience in a contact centre is preferred, but comprehensive training will be provided. This position offers a great work-life balance.

Qualifications

• Experience of working in a Contact Centre is preferred but not essential.

Responsibilities

• Be the welcoming voice and guiding hand for clients.
• Handle administrative tasks, including phone consultations and data processing.
• Interact with clients in person and over the phone.

Skills

Experience in a Contact Centre

Job description

A leading sexual and reproductive healthcare provider in Manchester is seeking a compassionate individual to join as a client support representative. In this role, you will be the welcoming voice for clients, managing various administrative duties including phone consultations and data processing. You will work in a supportive team environment, helping clients make informed reproductive choices. Prior experience in a contact centre is preferred, but comprehensive training will be provided. This position offers a great work-life balance.