Client Care Advisor – Fast-Track Growth (Leeds Law Firm)

Michael Page; Leeds; On-site; GBP 60,000 - 80,000; Full time

Job summary

A reputable law firm in Leeds City Centre is seeking multiple Client Care Advisors due to expansion. You will handle various client queries while delivering high-class service and resolving issues efficiently. Ideal candidates possess strong customer service experience and are confident communicators. The role offers full training, excellent career progression, and a vibrant work culture. This position comes with a starting salary of £25,100+ and a comprehensive benefits package.

Benefits

Full training provided

Excellent progression opportunities

Vibrant team culture

Regular socials and incentives

Qualifications

• Previous customer service/telephone experience is essential.
• Able to work in a fast-paced environment with a confident phone manner.
• Must have excellent communication skills and be passionate about client experience.

Responsibilities

• Handle client queries regarding products and services.
• Provide high-class support and guidance to clients.
• Work with other teams to resolve client issues.

Skills

Customer service experience

Confident telephone manner

Excellent communication skills

Problem-solving skills

Team player

Job description

A reputable law firm in Leeds City Centre is seeking multiple Client Care Advisors due to expansion. You will handle various client queries while delivering high-class service and resolving issues efficiently. Ideal candidates possess strong customer service experience and are confident communicators. The role offers full training, excellent career progression, and a vibrant work culture. This position comes with a starting salary of £25,100+ and a comprehensive benefits package.