Client Administrator

Adecco; Southend-on-Sea; On-site; GBP 60,000 - 80,000; Full time

Job summary

A recruitment agency in the UK is seeking a dedicated Client Administrator to enhance customer service within a dynamic office. This full-time position allows you to manage your own client base in the lifestyle and wellbeing sector, providing exceptional service. Ideal candidates will possess strong communication skills and a proactive approach. The role includes managing customer needs, processing orders, and collaborating with internal teams and prestigious retailers. Join a supportive team that promotes growth and career progression.

Benefits

Free Parking

Reset Day

Stakeholder Pension

Company events

Progression opportunities

Qualifications

• Previous experience in customer service is a plus, but not essential.
• Must be able to communicate effectively via various channels.

Responsibilities

• Manage your own client base, providing exceptional service.
• Communicate to address client needs effectively.
• Process orders and liaise with internal teams for deliveries.
• Collaborate with invoicing clerk for client billing.
• Work with prestigious retailers ensuring compliance.
• Support team members by covering during absences.

Skills

Excellent communication skills

Ability to manage multiple tasks

Proactive attitude

Passion for customer service

Job description

Client Administrator

Are you passionate about customer service and looking to make a difference? Our client is seeking a dedicated Client Administrator to join their friendly team in a dynamic office environment. This is a permanent, full‑time position with the opportunity to manage your own client base in the thriving lifestyle and wellbeing sector. If you enjoy variety in your work and are ready to tackle new challenges, we want to hear from you!

Contract Details

Contract: Permanent. Driving required: Yes. Working pattern: Full time.

Responsibilities

• Manage your own client base, providing exceptional service to customers from the retail and subscription D2C sectors.
• Communicate effectively via email, phone, Slack, and face‑to‑face to address client needs.
• Process orders, liaising with internal teams such as our warehouse and eCommerce to ensure timely delivery.
• Collaborate with our invoicing and reporting clerk to provide essential information for client billing each month.
• Work with prestigious retailers such as Argos, Selfridges, Tesco, Harrods, and Smyths Toy Store, ensuring compliance with their standards.
• Support team members by covering accounts during absences, fostering a strong team spirit.

What We Offer

• Free Parking
• Reset Day – a day for you to recharge!
• Stakeholder Pension – secure your future.
• Company events – fun and engaging team activities!
• Progression opportunities – grow with us and advance your career.

Requirements

• Excellent communication skills and a passion for customer service.
• Ability to manage multiple tasks and prioritise effectively.
• A proactive attitude and a willingness to learn.
• Previous experience in customer service is a plus, but not essential.

If you are enthusiastic about delivering top‑notch service and thrive in a fast‑paced environment, we invite you to apply! Join our client's team and be part of a company that values your contributions and supports your career growth.

Adecco Group UK & Ireland is an Equal Opportunities Employer.

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