Client Administrator

Evelyn Partners; England; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading wealth management firm in England seeks an IFA Administrator to provide administrative support to Financial Planners and build strong client relationships. The ideal candidate will have prior experience in the wealth management industry, specifically with high-net-worth clients. This hybrid role offers professional growth and benefits such as competitive salary and private medical insurance. Join a dynamic team focused on excellence in client outcomes and support.

Benefits

Competitive salary

Private medical insurance

Life assurance

Pension contribution

Generous holiday package

Qualifications

• Prior experience in the wealth management industry is required.
• Experience dealing with high-net-worth clients is essential.
• Familiarity with ISAs, pensions, SIPPs, SSAS, and offshore bonds.

Responsibilities

• Provide administrative support to Financial Planners.
• Build relationships with clients to ensure a seamless experience.
• Onboard clients and process new business efficiently.

Skills

Client facing experience

Strong communication skills

Organizational skills

Job description

Company Description

Evelyn Partners is a UK leader in wealth management, providing personalised, expert investment management and financial planning advice to support clients in embracing what’s next.

Our success hinges on our people and that’s our secret for longevity. We are a team of passionate professionals and everything we do is guided by our purpose – placing the power of good advice into more hands, we go further to understand the needs of our clients and what matters most to them. We’re here to help them make significant decisions with confidence, provide strong foundations for the future and guide them towards their goals.

Job Description

What will you be doing?

We’re seeking an ambitious individual to join our Financial Planning team in Knutsford. You will be responsible for providing full administrative support to Financial Planners, as well as building relationships with clients to deliver a positive and sleek client experience.

What’s in it for me?

As an IFA Administrator at Evelyn Partners you will be supported to grow personally and professionally, you will have access to a structured training programme offering Training & Competency oversight to excel personal development. We encourage continuous professional development via ongoing studying and qualifications, we also have a team of experienced Investment Managers and Financial Advisers which you will have the opportunity to collaborate with and learn from.

This is a hybrid working role with a requirement to be in the office 3 days per week after probation.

As an IFA Administrator, your responsibilities will include among others :

• To work closely with the alignedFPs / Investment Managers to deliverexcellent client outcomes, build relationshipsand maintain regular contact.
• Onboarding clients / processing new business / preparation of meeting packs and valuations (as required)
• Completing application forms and paperwork -Invoices & Withdrawals
• Letters ofauthority / Client servicing / client queries
• Liaise with operational teams where support is provided on activities. , scripts, transfers,corporate actions, static data changes, where applicable
• Assist investment managers in the preparation of new business pitches and presentations
• Maintain back-office systems and client records in line with the company policies

Qualifications

To be successful in this role, you should have experience as follows : -

• Have prior experienceor is currently working for an IFA in the Wealth management industry
• Be client facing, have experience of dealing with HNW clients and an ability to use judgement & reasoning to propose solutions to problems.
• Have experience in most of these financial products : - ISAs / Pensions / SIPPS / SSAS / Offshore bonds
• Have strong (verbal and written) communication skills with an ability to build relationships
• Possess the ability to fully plan workload and display excellent organisational skills

Additional Information

As a colleague here at Evelyn Partners, you will have access to benefits that include :

• Competitive salary
• Private medical insurance
• Life assurance
• Pension contribution
• Hybrid working model (role dependant)
• Generous holiday package
• Option to purchase additional holiday
• Shared parental leave

We are proud to value the differences that a diverse workforce brings, representative of society and our clients. At Evelyn Partners we have a wide range of highly active employee resource groups and we're delivering multiple diversity, equity and inclusion initiatives across the organisation. It is our commitment to provide a workspace where all colleagues, regardless of identity, background, or circumstance, feel respected as individuals and feel that they can achieve their full potential and work in a safe, supportive, and inclusive environment.

We are happy to make any reasonable adjustments to accommodate for your needs throughout the application process. Please let your Recruiter know.