Clerical Officer/ Waiting list Clerk - Endoscopy

Liverpool University Hospitals NHS Foundation Trust; Liverpool; On-site; GBP 40,000 - 60,000; Full time

Job summary

A healthcare organization is seeking a Clerical Officer to provide effective administrative support within the Endoscopy Unit. Responsibilities include managing the waiting list and handling patient communications. The role requires excellent IT skills and adherence to professional standards. The closing date for applications is 9 Dec 2025.

Qualifications

• Provide efficient administrative service.
• Excellent IT skills required.

Responsibilities

• Manage and monitor the Endoscopy waiting list.
• Answer telephone enquiries and update computer database.
• Check waiting lists daily and book appointments.

Job description

Overview

A vacancy at Liverpool University Hospitals NHS Foundation Trust. An exciting opportunity has arisen on the Endoscopy Unit for the position of Clerical Officer (Administrative Support/Waiting Lists Clerk).

Provide & maintain an efficient and effective administrative service in line with local policies and procedures.

Key Responsibilities

• Manage and monitor an Endoscopy waiting list to ensure that tests and procedures are carried out within specified Government targets and agreed protocols.
• Routine duties including answering telephone enquiries, updating the computer database, checking the waiting lists daily, adding new referrals to the IPM lists, booking appointments, and sending out patients’ appointment letters.
• Maintain professional standards in appearance, behaviour and punctuality.
• Excellent IT skills.
• The vacancy will close once sufficient applications have been received.

Closing Date

This advert closes on Tuesday 9 Dec 2025.