Clerical Officer -Health Records

NHS Scotland; Glasgow; On-site; GBP 20,000 - 25,000; Full time

Job summary

NHS Greater Glasgow and Clyde seeks an Administrative Assistant to provide vital support in health records administration. This fixed-term role involves managing patient appointments and ensuring accurate maintenance of health records. Ideal candidates should hold relevant qualifications and possess strong administrative skills.

Qualifications

• National 4 or Level 1 qualification in 3 subjects including English or equivalent.
• General administration and office experience desirable.
• Previous reception experience desirable.

Responsibilities

• Provide efficient Health Records service to patients and staff.
• Administer patient appointments and maintain patient records accurately.
• Support effective clinical care through administrative services.

Skills

Computer literate

Good keyboard skills

General administration

Education

National 4 or Level 1 qualification in 3 subjects including English

Job description

NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non-clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and national services are included.

This post is Fixed term for a period of 6 months.

Previous applicants need not apply

The shift pattern for this position is Monday – Friday 08:30 – 17:00 (Tuesday 16:30 finish).

To support effective clinical care by providing an efficient Health Records service to patients, medical and nursing staff. Ensure patient appointments for outpatient clinics, day cases and inpatient admissions are administered and processed accurately and that patients’ health records remain confidential, are securely stored and are available as and when necessary.

To work to support effective clinical care by providing efficient administrative, clerical and receptionist services. To maintain electronic and paper based patient records systems providing confidential, accurate and up to date information. To maintain patient demographic and administrative data through continual checking and updating of the patient management system.

• National 4 or Level 1 qualification in 3 subjects, including English or equivalent.
• General administration and office experience/previous clerical experience desirable
• Computer literate with good keyboard skills.
• Previous reception experience desirable o Prior experience of using a Patient Management System would be desirable however training will be provided.

Please note this is a GGC wide post and can be moved to any location, however initial base will be Royal Hospital for Children This post may close sooner than the advertised date depending on the level of interest in the post

This post may close sooner than the advertised date depending on the level of interest in the post

Informal contact: Craig McKenna, Supervisor, 0141 452 4003, [e-mail]

This role does not meet the eligibility criteria for a Skilled Worker visa or a Heath and Care Worker visa. NHS Greater Glasgow and Clyde (NHSGGC) is unable to provide candidates or employees with a Certificate of Sponsorship (CoS).

Details on how to contact the Recruitment Service can be found within the Candidate Information Packs.

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognising military skills, experience and qualifications during the recruitment and selection process.

Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third-party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies.

Failure to comply with this requirement may result in your application being withdrawn from the application process.

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