Cleaning Team Lead — Training, Quality & Safety

Excellerate Services; Ashford; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading cleaning service provider in Ashford is seeking a Cleaning Supervisor to maintain high cleaning standards and ensure service quality. The ideal candidate should possess management experience, effective communication skills, and knowledge of health and safety regulations. Responsibilities include staff training, addressing customer complaints, and adherence to company policies. Benefits include a holiday entitlement of 20 days plus 8 bank holidays, employee assistance program, and uniform provision.

Benefits

Holiday entitlement: 20 days + 8 B/H (pro rata)

Employee Assistance Programme

Hastee Pay App

Uniform provided

Full training given

Qualifications

• Ability to train staff and meet cleaning expectations.
• Strong communication skills with clients and colleagues.
• Understanding of Health and Safety and COSHH regulations.

Responsibilities

• Maintain high standards of cleaning and hygiene.
• Address customer complaints directly.
• Ensure adherence to Health and Safety policies.

Skills

Cleaning experience

Effective communication

Health and safety knowledge

Time management

Personal hygiene standards

Job description

A leading cleaning service provider in Ashford is seeking a Cleaning Supervisor to maintain high cleaning standards and ensure service quality. The ideal candidate should possess management experience, effective communication skills, and knowledge of health and safety regulations. Responsibilities include staff training, addressing customer complaints, and adherence to company policies. Benefits include a holiday entitlement of 20 days plus 8 bank holidays, employee assistance program, and uniform provision.