Cleaning Supervisor

Excellerate Services; Ashford; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading cleaning service provider in Ashford is seeking a Cleaning Supervisor to maintain high cleaning standards and ensure service quality. The ideal candidate should possess management experience, effective communication skills, and knowledge of health and safety regulations. Responsibilities include staff training, addressing customer complaints, and adherence to company policies. Benefits include a holiday entitlement of 20 days plus 8 bank holidays, employee assistance program, and uniform provision.

Benefits

Holiday entitlement: 20 days + 8 B/H (pro rata)

Employee Assistance Programme

Hastee Pay App

Uniform provided

Full training given

Qualifications

• Ability to train staff and meet cleaning expectations.
• Strong communication skills with clients and colleagues.
• Understanding of Health and Safety and COSHH regulations.

Responsibilities

• Maintain high standards of cleaning and hygiene.
• Address customer complaints directly.
• Ensure adherence to Health and Safety policies.

Skills

Cleaning experience

Effective communication

Health and safety knowledge

Time management

Personal hygiene standards

Job description

Excellerate Group is a dynamic, technology led market leader for the provision of soft services across the UK and Ireland.

We are an industry disrupter delivering data driven, use based services to clients across a variety of sectors. Our growing success is built on creating bespoke dynamic solutions which have the ability to evolve and flex to the needs of our clients.

Excellerate Services are recruiting for:

Cleaning Supervisor

Excellerate Services UK is an award-winning quality driven contract cleaning & support services specialist with an innovative approach to delivering value-engineered Soft FM solutions to today’s-built environment.

The successful candidate will be able to demonstrate previous management experience with the ability to train staff. You will be able to assist in ensuring we are meeting our clients cleaning expectations whilst operating in a professional manner and You are passionate about delivering a personable and reliable service to our clients.

If you have the ability to contribute to the team and want to help promote our Company values, are able to be friendly, polite but assertive whilst always remaining professional.

Role Specifications:

• All round cleaning experience

• Able to work on own initiative and manage own time

• Able to communicate effectively to the clients, colleagues and management team

• Good Knowledge of Health and safety and COSHH

• High Standard of personal Hygiene and appearance

• Ensure the Company’s Health and Safety and Environmental Policies are adhered to

• To deal with any complaints / issues from customers immediately and report directly to your supervisor.

• To be flexible to work additional hours in order to cover holiday and sickness within the team

Role Requirements:

• Have the right to work in the UK

• Have a good understanding of written and spoken English due to health and Safety on sites

• To ensure a high standard of personal hygiene is maintained at all times

• Uniform provided and specified is worn with care being clean and ironed

Working Hours for a Cleaning Supervisor: 20

• Days TBC

Benefits:

• Holiday Entitlement 20 days + 8 B/H (pro rata)

• Employee Assistance Programme

• Hastee Pay App

• Uniform provided

• Full training given

Location: Simone Weil Avenue, Ashford

Salary Details: £12.74