Cleaner

Hopwood Hall College; City of Westminster; On-site; GBP 20,000 - 25,000; Full time

Job summary

A UK educational institution is seeking a Cleaner to provide an efficient cleaning service. Responsibilities include maintaining high cleaning standards, fostering teamwork, and complying with health and safety regulations. Candidates should have a good educational background, experience in cleaning, and basic IT skills. This role emphasizes excellent customer service and requires familiarity with cleaning processes. The position offers an opportunity to contribute to a clean and hygienic environment.

Qualifications

• 1 year experience in a cleaning or similar role.
• Knowledge of cleaning processes and materials.
• Ability to clean to a high standard.
• Familiarity with use of toxic materials.

Responsibilities

• Provide excellent customer service to staff, learners and visitors.
• Maintain high cleaning standards in designated area.
• Promote teamwork, communication, and mutual respect.
• Use cleaning resources efficiently and effectively.
• Comply with health and safety regulations.

Skills

Customer service excellence

Teamwork

Attention to detail

Knowledge of cleaning processes

Basic IT skills

Education

Good standard of Education

NVQ Level 2 Cleaning and Support Services Skills

Job description

To provide an efficient cleaning service to the College that meets the ongoing requirements of the organisation. To diligently undertake, individually or as part of a team, the cleaning of premises to the specified standards and room specifications in order to deliver a clean and hygienic working and learning environment.

Key Responsibilities

• To provide excellent customer service to staff, learners and visitors
• To create a robust cleaning regime to maintain high cleaning standards in your designated area
• Foster a positive and efficient working environment by promoting teamwork, communication, and mutual respect among the cleaning team
• Perform your cleaning duties in a professional and efficient manner in order to deliver the expected standards of cleaning within the allocated time frame on a regular and consistent basis
• Support your team members to meet the cleaning specification and standards expected of the service, in particular when covering absence to help create a strong team ethic
• Use cleaning resources, consumables and equipment with due care and attention, with emphasis on efficient and effective use
• Maintain designated storage and refuse areas in a tidy, clean and well‑organised condition (e.g., cleaners’ cupboards, recycling bays, etc.)
• Undertake visual inspections of machinery and equipment prior to use on a daily basis
• Familiarise yourself with all risk assessments relevant to the post and safe operating/usage instructions for equipment, machinery and chemicals and adhere to the risk assessment procedure of the organisation
• Comply with regulations and policies in relation to health and safety, the safe operation and use of cleaning equipment and the safe use of cleaning chemicals in accordance with COSHH regulations and manufacturer’s instructions
• Report hazards and defects to your supervisor in line with college guidance
• Promote the college’s sustainability policy
• Ensure continuous development and improvement of professional knowledge
• Any other duties, of a similar level of responsibility, as may be required

Skills, Knowledge and Expertise

• Good standard of Education
• Desirable Criteria: NVQ Level 2 Cleaning and Support Services Skills
• Essential Criteria (Occupational competence):
  • 1 year experience in a cleaning or similar role
  • Knowledge of cleaning processes and materials
  • Ability to clean to a high standard
  • Familiarity with use of toxic materials
• IT Skills – Basic Microsoft Office skills