Claims Technician

Sedgwick; City Of London; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading insurance provider in the UK seeks a Motor Claims Technician to manage motor claims from start to finish. This hybrid position requires excellent communication and customer service skills, as well as the ability to maintain accurate records. Join a dynamic team and contribute to a meaningful mission in the insurance industry.

Benefits

Competitive salary

Self Invested Personal Pension Scheme (SIPP)

25 days holiday plus bank holidays

Private healthcare plan

Qualifications

• Proven skills in developing and maintaining working relationships.
• Ability to maintain accurate data.

Responsibilities

• Handle motor claims cradle to grave.
• Communicate with policyholders, insurers, and contractors.

Skills

Excellent communication skills

Excellent customer service skills

Experience dealing with motor claims

Education

Chartered Institute of Loss Adjusters Cert CILA qualification

Job description

Overview

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies

Certified as a Great Place to Work

Fortune Best Workplaces in Financial Services & Insurance

Role

Job Location: UK wide, hybrid working

Job Type: Permanent

Remuneration: Competitive salary taking into account skills, experience and qualifications

We have a fantastic opportunity for Motor Claims Technicians to be based in the UK.

An excellent opportunity has arisen in our Motor team. We are recruiting Motor Claims Technician dealing with motor claims including 3rd party and property damage.

We are looking for someone with excellent communication and listening skills, the ability to impart information, and maintain accurate data. Proven skills in developing and maintaining close working relationships, both internally and externally, are essential.

This role is perfect for those who crave variety, enjoy problem-solving, and want to build a rewarding career in a fast-paced environment.

Responsibilities / Skills

• Experience dealing with motor claims cradle to grave: including repair & total loss, third party intervention, subrogated recoveries and property damage.
• Excellent customer service skills
• Excellent communication skills: You'll speak with and write to policyholders, insurers, contractors, and more. You’ll explain complex details clearly, and negotiate fair settlements for all.
• A commitment to work towards the Chartered Institute of Loss Adjusters Cert CILA qualification

What will be developed

• We will provide all the Sedgwick specific training you need to thrive in this role

What we’ll give you

• Remuneration & more
• Competitive salary taking into account skills, experience and qualifications
• A Self Invested Personal Pension Scheme (SIPP)
• Holiday allowance of 25 days plus bank holidays
• Flexible working from our office or your home

Health & support

• Private healthcare plan (including pre-existing conditions)
• Life assurance
• Group Income Protection
• Employee assistance programme for employee wellbeing

Other benefits

• Voluntary benefits – green car scheme, dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP applications
• Discounts on various products and services

This isn\'t just a position, it\'s a pivotal role in shaping our industry

At Sedgwick, not only will you be working behind the scenes for some of the UK's most trusted insurance brands helping to resolve millions of claims every year, you'll also be an architect of tomorrow's insurance landscape with Sedgwick University. Our proprietary offering is the most comprehensive training and development program in the industry with more than 15,000 courses on demand, training specific to roles, and opportunities to continue your formal education – all available to you starting from your very first day.

You'll join a community passionate about making a difference, where every role contributes to a larger mission; protecting people and businesses. This isn't just a job; it's an opportunity to shape the future of insurance.

Next steps

Think we'd be a great match? Apply now –we want to hear from you.

If you’re unsure whether you have all the skills needed then do apply –we are looking for all backgrounds from seasoned professionals to those returning to the workforce, and everyone in-between.

Not only that, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation.

After the closing date we will review all applications and may select some applicants for an interview (which may be virtual, or in-person).

#LI-HYBRID

Sedgwickis an Equal Opportunity Employer.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.