Claims Specialist: Structural Warranty & Flexible Training

Marley Risk Consultants Limited; Bishop's Cleeve; On-site; GBP 26,000 - 30,000; Full time

Job summary

A dynamic insurance consultancy in Bishop's Cleeve is seeking a Claims Specialist to manage structural warranty claims for homeowners. This role requires strong communication and organizational skills, as well as a commitment to customer service excellence. Experience in property or construction insurance is a plus, but not essential as training will be provided. The company offers a supportive work environment and benefits like a generous pension and private medical insurance.

Benefits

Generous company pension

Life Insurance

Private Medical Insurance

Gym membership

Employee Assistance Programme

Flexible working

Options in training to complete Cert CII

Qualifications

• Background in property/construction insurance is desirable but not essential.
• Strong verbal, telephony, and written communication skills.
• Excellent organizational and time management skills.
• Confident working independently and as part of a team.
• Keen to keep learning and develop your career.

Responsibilities

• Handle structural warranty claims from beginning to end.
• Provide excellent customer service to homeowners.
• Develop positive, professional relationships with customers.

Skills

Communication skills

Customer service

Organizational skills

IT systems proficiency

Teamwork

Adaptability

Education

Bachelor's degree

Tools

MS Word

Excel

Outlook

MS Teams

Job description

A dynamic insurance consultancy in Bishop's Cleeve is seeking a Claims Specialist to manage structural warranty claims for homeowners. This role requires strong communication and organizational skills, as well as a commitment to customer service excellence. Experience in property or construction insurance is a plus, but not essential as training will be provided. The company offers a supportive work environment and benefits like a generous pension and private medical insurance.