Claims Handler CH3

Davies; Leeds; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading claims management firm is looking for an experienced Claims Handler to join their team in Leeds. The role involves managing a caseload of Public Liability, Employers Liability, Product Liability, and Property Damage claims up to a reserve value of £30,000. The ideal candidate will have at least 2 years of claims handling experience and possess excellent attention to detail, strong communication and organisational skills. Competitive benefits include holidays, healthcare plans, and employee incentives.

Benefits

Davies Incentive Plan

25 days holiday per year

Simply Health Care Cash Plan

WeCare – 24/7 online GP

Death In Service

Pension Contribution

Employee Volunteering Programme

Cycle to Work Scheme

Gym Flex

Qualifications

• Minimum 2 years casualty claims handling experience.
• Experience dealing with quantum up to £25k.
• Supervisory experience is desirable.

Responsibilities

• Manage a caseload of Public Liability, Employers Liability, Product Liability & Property Damage claims.
• Maintain accurate data on case management system.
• Build and maintain excellent relationships with Clients.

Skills

Attention to detail

Communication skills

Negotiation skills

Organisational skills

Client care skills

Job description

Claims Handler CH3

Department: Legal

Employment Type: Permanent - Full Time

Location: Leeds

Description

Our Corporate Risk, Pre Litigation Casualty team are looking for an experienced Claims Handler to join them.

The claims handler will be responsible for managing a caseload of PL & EL claims up to a reserve value of £30,000. This includes personal injury, product liability and property damage. The handler will manage the claim from inception to settlement pre litigation.

Key Accountabilities

• To pro-actively manage a caseload of Public Liability, Employers Liability, Product Liability & Property Damage claims
• Maintain accurate data on relevant case management system
• Comply with set client SLA’s
• Ensure quality service standards and productivity levels are maintained to a high standard
• Allocate new claims and set strategies
• Carry out supervisory tasks appropriate to level
• Assist with training and mentoring team members
• Undertake appropriate additional tasks provided by the Team Leader
• Attend Client review meetings and assist with client project work where applicable
• Build and maintain excellent relationships with Clients

Experience, Skills and Qualifications

• Minimum 2 years casualty claims handling experience
• Experience dealing with quantum up to £25k
• Excellent attention to detail
• Strong communication and negotiation skills
• Strong organisational skills
• Supervisory experience is desirable
• Excellent client care and customer service skills
• Ability to manage own volume workload via task management
• Ability to work as a team and independently

Benefits

• Davies Incentive Plan
• 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
• Simply Health Care Cash Plan
• WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
• Death In Service – after 1 years’ service
• Pension Contribution based 5% Employee / 3% Employer
• Employee Resource Groups
• Employee Volunteering Programme
• Cycle to Work Scheme*
• Tech Scheme*
• Season Ticket Loan*
• Gym Flex*
• Access to Online Discount Sites
• Discounted Gourmet Society Membership
• Discounted Tickets for Merlin Attractions nationwide
• Discounts at local retail outlets

*after successfully completing probation