Claims Advocate – Crisis Management

Lockton; City Of London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A global insurance broker is seeking an experienced Claims Advocate specializing in Crisis Management. You will manage claims advocacy for major clients, lead complex claims interactions, and develop relationships with insurers. Ideal candidates will have a strong background in Crisis Management products and experience in handling high-value claims. This role offers a full-time position with a hybrid work arrangement.

Qualifications

• Professional qualifications or evidence of significant continuing professional development throughout career.
• Strong knowledge of Crisis Management products and claims.
• Experience of management and handling of complex claims.

Responsibilities

• Oversee and manage claims advocacy for major clients and complex Crisis Management claims.
• Lead claims relationship including regular meetings and delivery of claims reports.
• Contribute to thought leadership and risk advisory capabilities.

Skills

Crisis Management products

Claims management

Insurance law

Engaging with C-suite clients

Education

Professional qualifications

Evidence of continuing professional development

Job description

General information

Reference

003819

Location

United Kingdom London London

Work Place

Hybrid

Region

UK

Job Profile

Lockton - Experienced Professional

Title

Claims Advocate Crisis Management

Description

To oversee and manage the provision of claims advocacy and service for major clients and complex Crisis Management claims.

Crisis Management Product Lines

• Product Recall & Reputational Risk
• War Terrorism & Political Violence
• Special Crime
• Accident & Health
• To oversee and manage the provision of claims advocacy and service to Crisis Management clients and Retail partners.
• To provide expert claims advocacy in relation to large complex and / or contentious Crisis Management claims maintaining and leveraging market relationships as necessary in order to bring claims to prompt satisfactory conclusions.
• To develop shape and articulate the Crisis Management claims value proposition to colleagues clients Retail partners and insurers.
• For major clients and complex claims lead the claims relationship including regular meetings delivery of claims reports etc. ensuring that client and producer expectations are properly understood and managed.
• For major clients and complex claims lead the interactions with insurers.
• Manage the relationship between claims advocates handlers and the Crisis Management placing team and report to the business with management information based on statistical and other reports as well as current and anticipated future issues.
• Be actively involved in new business opportunities identifying prospects preparation of tender reports participating in tender presentations etc.
• Support Crisis Management wordings development ensuring that our products remain best in class and delivering technical excellence throughout the value chain.
• Contributing to thought leadership and risk advisory capabilities ensuring that our brokers producers and clients are kept up to date with the risk landscape.

Candidate Profile

• Professional qualifications and / or evidence of significant continuing professional development throughout career.
• Litigation experience including US if possible.
• Strong knowledge of Crisis Management products and claims and demonstrable experience of resolving complex / high value Crisis Management claims.
• Experience of management and handling of complex and / or high value claims.
• Significant experience within the insurance industry and an in-depth understanding of insurance law and practice.
• Experience of engaging with C-suite of clients and prospects.
• Experience in working with Product Recall & Contamination coverage

Scheduled

Key Skills

Athletics,Admin Support,External Audit,ASP,Blogging

Employment Type : Full Time

Experience : years

Vacancy : 1