Christmas Sales Advisor - Rushden Lakes (24 hours)

Rituals; Rushden; On-site; GBP 18,000 - 24,000; Full time

Job summary

A leading luxury retail brand in Rushden is looking for a Festive Rituals Advisor. You will engage with customers, guiding them to the right products while ensuring a memorable experience. Ideal candidates have retail or hospitality experience, a customer-service mentality, and strong problem-solving skills. This role offers training opportunities and career growth within a vibrant team environment.

Qualifications

• Relevant experience in a similar position within retail or hospitality.
• Ability to connect with customers and create a welcoming environment.
• Excitement and professionalism about the brand.

Responsibilities

• Work closely with Store Manager to achieve store targets.
• Provide best-in-class customer experience.
• Maintain store cleanliness and product presentation.

Skills

Customer-service mentality

Decision making skills

Problem-solving skills

Organised and structured

Job description

Overview

We are looking for Rituals Advisors for the Festive Season!

At Rituals, we created an extensive collection of luxurious yet affordable home body cosmetics. As our products, every Rituals customer is unique. With your skills and knowledge, you can guide each one to the right products to meet their needs.

You are all about customer experience.

As a Festive Rituals Advisor, you are part of our store team. You engage directly with our customers, listen, and advise them on which of our products are the perfect match for them. You turn every customer interaction into a memorable customer experience.

The above characteristics are what make you the ideal Festive Rituals Advisor.

Responsibilities

• Working closely with your Store Manager and Assistant Store Manager to reach your goals and the Store targets.
• Interacting with customers and providing ‘Best in Class’ customer experience.
• Following Store safety procedures.
• Keeping the Store clean and tidy, so that our products are always presented according to Rituals standards.

In addition, you will become an expert in our Rituals products and treatments. You will enjoy plenty of opportunities to expand your knowledge and luxury retail skills through our various training programs, with many exciting opportunities to grow in your career.

Qualifications

This is you.

High on energy, low on ego and with a little bit of humour. You are also ‘one of a kind’ because of your ability to connect with customers and make them feel at home in our shops. In addition, as a Rituals Advisor you are professional and excited about our brand. You know how to share that excitement by showing our customers how our products can make them feel good. And on top of that, you have:

• Relevant experience in a similar position within retail or hospitality.
• A customer-service mentality and team-player’s work ethic.
• Decision making and problem-solving skills.
• Eye for detail, organised and structured.

Additional Information

All your information will be kept confidential according to EEO guidelines.