Christmas Sales Advisor - Chester (8 hours)

Rituals UK & Ireland (B Corp); Chester; On-site; GBP 40,000 - 60,000; Part time

Job summary

A luxury retail brand is seeking a Festive Rituals Advisor in Chester to engage with customers and enhance their shopping experience. You will work with the Store team to achieve targets and maintain store aesthetics. Ideal candidates will have retail or hospitality experience, a customer-service mentality, and a passion for great service. Training and development opportunities will be provided.

Benefits

Training and development opportunities

Competitive bonus scheme

Employee discount

Wellbeing initiatives

Company & Team Events

Qualifications

• Relevant experience in a similar position within retail or hospitality.
• Ability to connect with customers and make them feel at home.
• Professional and excited about the brand.

Responsibilities

• Work closely with the Store Manager and Assistant Store Manager to reach goals.
• Provide Best in Class customer experience.
• Follow Store safety procedures.
• Keep the Store clean and tidy.

Skills

Customer-service mentality

Team-player work ethic

Decision making skills

Problem-solving skills

Organised and structured

Job description

Overview

Ready to be the face of our brand, and engage with customers from the moment they set foot in the shop? Join our shop team as a seasonal worker. We are looking for Rituals Advisors for the Festive Season!

At Rituals, we created an extensive collection of luxurious yet affordable home body cosmetics. As our products, every Rituals customer is unique. With your skills and knowledge, you can guide each one to the right products to meet their needs.

You are all about customer experience. As a Festive Rituals Advisor, you are part of our store team. You engage directly with our customers, listen, and advise them on which of our products are the perfect match for them. You turn every customer interaction into a memorable customer experience. The above characteristics are what make you the ideal Festive Rituals Advisor.

You can give new meaning to the words im big, act small a by:

Responsibilities

• Working closely with your Store Manager and Assistant Store Manager to reach your goals and the Store targets.
• Interacting with customers and providing Best in Class customer experience.
• Following Store safety procedures.
• Keeping the Store clean and tidy, so that our products are always presented according to Rituals standards.

In addition, you will become an expert in our Rituals products and treatments. You will enjoy plenty of opportunities to expand your knowledge and luxury retail skills through our various training programs, with many exciting opportunities to grow in your career.

About You

High on energy, low on ego and with a little bit of humour. You are also ‘one of a kind’ because of your ability to connect with customers and make them feel at home in our shops. In addition, as a Rituals Advisor you are professional and excited about our brand. You know how to share that excitement by showing our customers how our products can make them feel good. And on top of that, you have:

• Relevant experience in a similar position within retail or hospitality.
• A customer-service mentality and team-players work ethic.
• Decision making and problem-solving skills.
• Eye for detail, organised and structured.

All your information will be kept confidential according to EEO guidelines.

Benefits

• Training and development opportunities
• Competitive bonus scheme
• Rituals employee discount
• Numerous wellbeing initiatives and EAP
• Company & Team Events