Christmas Customer Hybrid - Zone A

Boots UK; Mansfield; On-site; GBP 40,000 - 60,000; Full time

Job summary

A prominent retail company in Mansfield is seeking a Retail Operations Assistant for the festive season. You will be involved in picking and packing orders, assisting with deliveries, and managing stock. This role is ideal for those starting their career or looking for new challenges in a retail or warehouse setting. Strong team collaboration and customer service skills are essential. Opportunities for career development are available.

Benefits

Generous employee discounts

Access to free, 24/7 counselling and support

Maternity/Paternity/Adoption gift card

Qualifications

• Enjoy following processes while working quickly and precisely.
• Be self-motivated and focused to achieve individual targets.
• Collaborate with others to meet team goals.
• Be on your feet, standing, walking and lifting.
• Comfortable learning and using new technology.
• Have a friendly attitude and willingness to help customers.

Responsibilities

• Pick and pack online orders using handheld devices.
• Assist with incoming deliveries, unloading and sorting stock.
• Manage shelves to ensure they are well-stocked.
• Work towards stretching daily targets.
• Occasionally interact with customers on the shop floor.

Skills

Speed & Accuracy

Target-Driven

Team Player

Physical Stamina

Tech-Savvy

Customer Service Skills

Job description

Overview

The salary for this role is £12.40 per hour. The festive season at Boots is one of our most exciting and important times of the year, and it simply couldn't happen without the energy and dedication of our operations team. As a Retail Operations Assistant, you\'ll be at the heart of the action, picking and packing orders to ensure every customer receives the high-end festive experience they love and deserve. This role is a great opportunity whether you\'re just starting out in your career or have retail or warehouse experience and want a fresh challenge. If you enjoy meeting personal goals and being part of a supportive team, this is the position for you. While this is a temporary contract, there may be the potential for a permanent role later depending on opportunities in your local area.

Role and responsibilities

• Picking and Packing: You will pick and pack online orders using handheld devices.
• Delivery Assistance: You will assist with incoming deliveries, unloading and sorting stock.
• Stock Management: You will manage the shelves to ensure they are well-stocked, and everything is in the right place.
• Working to Targets: You will work to stretching daily targets, contributing to your overall team goal.
• Customer Interaction: While this is a behind-the-scenes role, you\'ll occasionally interact with customers on the shop floor, answering questions or jumping on the tills when required.

Want more insight into the role? There may be additional information provided by Boots or related channels about the role.

What you\'ll need to have

• Full training is provided for this role, but these are the essential skills or experience needed to succeed:
• Speed & Accuracy: You need to enjoy following process, working quickly whilst staying precise.
• Target-Driven: You need to be self-motivated and focused to achieve your individual targets.
• Team Player: A collaborative, one-team mindset is key to helping each other meet store goals.
• Physical Stamina: You\'ll be on your feet, standing, walking and lifting.
• Tech-Savvy: You need to be comfortable learning about and using new technology, including handheld devices.
• Customer Service Skills: A friendly attitude and willingness to help customers is essential.

Desirable skills or experience (not essential)

• Experience in a retail or warehouse environment
• Experience using hand-held scanners or inventory systems
• Familiar with Boots products to identify them for packing online

Career development

There are plenty of opportunities to continue your career with us; whether you progress within retail or pharmacy, work your way up to store leadership or even join our Support Office.

Benefits

• Generous employee discounts
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme
• Maternity/Paternity/Adoption gift card