Christmas Customer Advisor - Zone A

Boots Opticians; Doncaster; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading retail store in Doncaster is looking for a Christmas Customer Assistant to help create a memorable shopping experience during the festive season. You'll engage with customers, manage stock, and assist with store operations. Ideal for those who love helping others, this temporary role has the potential to lead to permanent employment. Competitive pay and benefits offered, including employee discounts.

Benefits

Generous employee discounts

Access to 24/7 counselling and support

Maternity/Paternity/Adoption gift card

Qualifications

• Available to work Bank Holidays and seasonal weekends.
• Comfortable approaching customers for a personalized experience.
• Able to balance customer care with operational tasks.
• Familiar with using technology like tills and handheld devices.
• Collaborative mindset to help meet store goals.
• Physically able to stand, walk, and lift during shifts.

Responsibilities

• Offer advice and recommendations to customers.
• Support till operations and assist with self-checkouts.
• Manage stock to ensure shelves are fully stocked.
• Maintain store presentation and cleanliness.
• Assist with online order deliveries and pickings.

Skills

Customer Service Skills

Operations Ready

Tech-Savvy

Team Player

Physical Stamina

Brand Ambassador

Job description

The salary for this role is £12.40 per hour.

About the role

The festive season at Boots is one of our most exciting and important times of the year, and it simply couldn’t happen without the energy, warmth and dedication of our store teams. As a Christmas Customer Assistant, you’ll be at the heart of the action, greeting customers with a smile, offering product and gift advice, and creating a memorable experience that encourages customers to return all year round.

This role is a great opportunity whether you’re just starting your career or you have retail or customer service experience and want a fresh challenge. If you love helping people and making their day, this is the job for you.

Whilst this is a temporary contract, there may be potential for a permanent role later depending on opportunities in your local area.

Responsibilities

• Customer Interaction: Offer thoughtful advice, recommend products and highlight offers to ensure customers have an enjoyable shopping experience.
• Till Operation: Wrap purchases at the counter or support self-checkouts with energy and efficiency.
• Stock Management: Keep shelves full so customers can find what they need during the busy season.
• Store Presentation: Ensure areas look their best at all times.
• Online order support: May assist with deliveries, picking and packing for online orders as needed.

What you’ll need to have

Full training is provided for this role. Essential skills or experience include:

• Available to work Bank Holidays including Black Friday week and weekend, Cyber Monday, Christmas Eve, Boxing Day, New Year’s Day.
• Customer Service Skills: Comfortable approaching customers and providing a personalised experience.
• Operations Ready: Able to balance customer care with daily shopfloor and operational tasks.
• Tech-Savvy: Ability to learn and use new technology, including handheld devices, tills and self-checkouts.
• Team Player: Collaborative, one-team mindset to help meet store goals.
• Physical Stamina: On your feet, standing, walking and lifting.
• Brand Ambassador: Enthusiastic about Boots ethos, products and services.

It would be great if you also have

Desirable experience (not essential):

• Experience in a retail or customer-facing environment
• Familiar with Boots products and services to help customers

Career development

There are opportunities to continue your career with us, whether you progress within retail or pharmacy, work towards store leadership, or join our Support Office. You may read success stories here.

Our benefits

• Generous employee discounts
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme
• Maternity/Paternity/Adoption gift card

We offer additional benefits and flexibility. Find out more at boots.jobs/rewards. Exclusions may apply; eligible roles only. Salary estimates on third-party sites are not provided or endorsed by Boots.

Why Boots

We foster an inclusive environment where everyone can be themselves and reach their full potential. We are an equal opportunity employer committed to diversity and a positive working environment for all. Together we change for the better.

What’s next

If you’re ready to make someone’s day and make a difference, apply now. If successful, we will contact you to attend an in-person interview within the next 14 days. We can provide reasonable adjustments to help you be at your best during the application and interview process.

Need To Know

This vacancy is for our Doncaster, The Wheatley Centre store. Start date from 24 September 2025 onwards. Variety of shifts available for evenings, including weekends. The advert may close once we have met our requirements.

Store details

• Location: Doncaster, 10/11 The Wheatley Centre, Wheatley Hall Road, Doncaster
• Hours per week: 37.5