Children's Residential Team Leader

Exceptional Care; Sefton; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading therapeutic children’s care provider in the UK is seeking a Team Leader to support and mentor staff while delivering high-quality care to vulnerable young individuals aged 8-17. The ideal candidate will have at least two years of experience in a residential setting and hold an NVQ Level 3 or 4 in Children's Workforce. This role promises competitive pay of £14.50/hr plus additional sleep-in shifts and numerous benefits, including paid training and career development opportunities. Join us and help make a difference every day.

Benefits

Paid training & qualifications

Career growth & ongoing support

Gym membership

Healthcare perks (Medicash)

Qualifications

• Minimum of 2 years’ experience supporting young people in a children’s residential setting.
• Full UK Manual Driving Licence preferred.
• Strong leadership and mentoring skills.

Responsibilities

• Lead the shift and ensure high standards of care.
• Support care planning and contribute to care reviews.
• Liaise with external professionals and agencies.

Skills

Leadership

Compassion

Communication

Mentoring

Teamwork

Record-keeping

Education

NVQ Level 3 or 4 in Children and Young People's Workforce

Job description

Job Description

Looking for a role that truly makes a difference? Join Exceptional Care and help transform young lives—every single day.

Location : Southport | Pay : £14.50 / hr + £60 sleep-in | Shifts : 2 on / 4 off

We’re a leading therapeutic children’s care provider in the Northwest, looking for caring, resilient, and passionate individuals to support young people aged 8–17. We’re dedicated to delivering consistent, compassionate care that helps young people feel safe, supported, and understood.

Working with young people from complex backgrounds—including those with Emotional and Behavioural Difficulties (EBD), high-risk challenging behaviour, and learning / behavioural challenges—you will deliver high-quality, compassionate support that meets their unique needs.

What’s in it for you?

• Paid training & qualifications in line with policies
• Career growth & ongoing support
• Structured progression & development plans
• Length of Service Holiday Scheme – Awarding 1 additional paid day per year up to 3 years
• Long Service Award Voucher - £200 for 2 years, £400 for 5 years and £600 for 10 years
• Outstanding service employee of the year award -£3,000 voucher based award
• £100 Refer-a-Friend bonus
• Gym membership & healthcare perks (Medicash)
• Employee Assistance Programme

About The Role

Your role :

As a Team Leader , you’ll play a vital role in leading practice on shift. You will mentor and support new team members, oversee day-to-day operations, and act as the key point of contact for reporting to higher management. You'll conduct staff supervisions, provide progress updates, and raise any concerns related to team or young person dynamics, advising when management intervention may be needed. You will act as a Key Worker where necessary, taking primary responsibility for the care and development of a designated young person.

Your responsibilities will include :

Leading the shift and ensuring high standards of care and conduct at all times.

Supporting care planning, assessments, and contributing to care reviews.

Organising and participating in educational, social, and recreational activities, including outings and holidays.

Liaising with external professionals and agencies alongside senior management.

Ensuring accurate and detailed record-keeping, including delegating written tasks and signing them off as Team Leader.

Promoting best practices in line with the home's Statement of Purpose (SOP) and company policies.

You will contribute to Exceptional Care’s ambition to provide outstanding care and transformative support for children and young people. You’ll champion our Company values :

• Professionalism
• Respect
• Integrity
• Development
• Equality

👉 If you hold a Level 3 or 4 in Children and Young People and have over two years of experience in a children's residential setting, then join us in this dynamic role where leadership, compassion, and care come together to make a meaningful difference in the lives of vulnerable young people – apply now and make a real difference.

Skills Needed

Desired Criteria

• Full UK Manual Driving Licence - preferred

Required Criteria

• NVQ Level 3 or 4 Children and Young Peoples Workforce or equivalent
• 2 years’ experience supporting young people in a children’s residential setting

Closing Date Wednesday 31st December, 2025