Children and Young People Caseworker (Victim Services)

Catch22; Greater London; On-site; GBP 27,000 - 29,000; Full time

Job summary

A leading social welfare organization in Greater London is searching for a Children and Young People Caseworker. The role involves supporting young victims of crime by building relationships and providing tailored interventions in community settings. Candidates should have experience working with vulnerable youth and a strong understanding of safeguarding. This full-time position offers a competitive salary of £27,997 and requires close collaboration with various agencies to navigate the criminal justice system.

Qualifications

• Experience delivering youth engagement activities.
• Knowledge of safeguarding issues.
• Ability to work with inter-agency teams.

Responsibilities

• Build and manage a caseload of young people affected by crime.
• Facilitate awareness sessions on crime prevention.
• Engage young victims in service design processes.

Skills

Experience working with vulnerable young people

Strong communication skills

Empathy skills

Solution-focused approach

Job description

Company Description

At Catch22, we are proud of our reputation as a modern and progressive employer. Our 1,300 colleagues and 300 volunteers work at every stage of the social welfare cycle, supporting over 60,000 individuals from cradle to career.

In Social Justice, we work with young people and adults in custody and in the community, providing a range of services including offender management and resettlement, mentoring, veterans in custody, victim services, gangs work and youth justice. We believe that with effective support mechanisms and the correct interventions, we can change service user’s ideology, helping them desist from crime and reach their true potential.

Our Victim Services provide tailored support to help individuals, particularly children and young people, cope with and recover from the impact of crime. Our Young Londoners’ Victim Service (YLVS) provides trauma‑informed and bespoke support for all young victims and witnesses across London.

Job Description

As a Children and Young People Caseworker, you’ll play a vital role in supporting young victims of crime. You’ll build trusted relationships and offer practical, tailored interventions, including activities and awareness sessions in schools and community settings. Working closely with other agencies, you’ll ensure robust referral pathways and provide critical support to young people, helping them understand their rights, navigate the criminal justice system, and regain control of their lives.

Key Responsibilities

• Build and manage a caseload of young people affected by crime, assessing individual needs and risks.
• Facilitate awareness‑raising sessions in community settings on topics such as crime prevention and restorative justice.
• Engage young victims in service design and feedback processes to shape impactful support programmes.

Qualifications

• Experience working with vulnerable young people and delivering youth engagement.
• Knowledge of safeguarding issues, and ability to work inter‑agency.
• Strong communication and empathy skills, with an adaptable, solution‑focused approach.

Additional Information

Those interested in applying for this opportunity should review the Job Description and Personal Specification to find out more. If you have any questions about the role or recruitment process, please see our contact information on the Candidate Help Page. Please use reference REF3691F in your message so that we can identify the opportunity.

When applying please be cautious over the answers you provide. If you select “NO” to the screening question regarding Right to Work in the UK, your application will automatically be closed.

Contract

Permanent

Hours & work pattern

Full time, 37.5 hours per week.

Salary

£27,997

Location

Covering West London. Based from one of our hubs in London with frequent travel across London. Team meets in Croydon on Monday and the role will otherwise be based in Ealing.

Unless otherwise stated, interviews will be arranged as suitable candidates are identified, so early application is strongly advised. Where a deadline is advertised, Catch22 reserves the right to withdraw the post from advertisement without notice.

Screening

Successful admission to post subject to enhanced DBS check, and employer Right To Work in the UK check. The post-holder must have right to work in the UK. Catch22 does not currently provide a licence to sponsor visas but please see register to see those that do.

Proactive Recruitment Strategy

We are proactively recruiting to build a pool of pre‑cleared candidates for future vacancies, for some of our opportunities. While we may not be able to offer an immediate role, successful applicants will undergo all relevant pre‑employment checks, enabling them to join our workforce promptly when a position becomes available. This approach is based on expected leavers over the coming 3 month period and ensures a smooth transition into the team as opportunities arise.

To Apply

Please provide your CV and cover letter, along with the completion of the screening questions to express your interest in this opportunity. Please note, in the interest of safer recruitment and ensuring that applicants are a right fit for the role, submitted applications must contain a CV, satisfactory responses to the screening questions, and information detailing interest in the role, to be considered for this position.

Use of AI

AI (Artificial Intelligence) should not be used to exaggerate skills & experiences, create generic responses that are not unique to the individual, and for any assessments used by the Hiring Team to measure an individual's natural abilities.

Catch22’s Commitment to Opportunity & Progression

At Catch22 we are proud of our commitment in supporting people develop in their careers and progress in our organisation. In 2024, within our Justice Hub, we have 68% of those in management roles that originally joined Catch22 in the frontline workforce and some worked across a number of roles and Leadership positions before joining management. This allows us to have a highly experienced management group and provides development opportunities for those in our much valued front‑line.

Catch22’s Commitment to Ban the Box

Catch22 is proud to have “Banned the Box”. This means that we do not ask for candidates to disclose criminal convictions at the application stage. Instead, we invite disclosures at interview stage, and encourage them at the offer stage. Please see the Job Information Pack for more information.

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Catch22 is committed to rigorous safeguarding and safer recruitment practices; ensuring that every individual within the organisation has been safely and appropriately checked.