Chief Logistics & Customer Experience Leader

Hulcan; Sheffield; On-site; GBP 60,000 - 80,000; Full time

Job summary

A logistics and supply chain firm in the United Kingdom is seeking a Logistics Strategy & Operations Manager to oversee logistics functions, lead a high-performance team, and manage vendor relationships. Ideal candidates will have over 7 years of experience in logistics management with strong leadership skills. Responsibilities include optimizing supply chains, negotiating shipping rates, and ensuring excellent customer service. This role offers competitive compensation and the opportunity to lead in a dynamic environment.

Qualifications

• 7+ years of experience in logistics and supply chain management, with at least 3 years in a leadership role.
• Strong understanding of fashion, e-commerce, and supply chain operations.
• Proven leadership skills with experience managing cross‑functional teams.

Responsibilities

• Oversee entire logistics function including inbound and outbound supply chains.
• Lead and develop a high-performance logistics and customer service team.
• Maintain strong relationships with key logistics vendors and 3PLs.

Skills

Leadership skills

Negotiation abilities

Problem-solving skills

Communication skills

Tools

PVX

DHL

UPS

Aftership

Job description

A logistics and supply chain firm in the United Kingdom is seeking a Logistics Strategy & Operations Manager to oversee logistics functions, lead a high-performance team, and manage vendor relationships. Ideal candidates will have over 7 years of experience in logistics management with strong leadership skills. Responsibilities include optimizing supply chains, negotiating shipping rates, and ensuring excellent customer service. This role offers competitive compensation and the opportunity to lead in a dynamic environment.