Checkout & Service Team Leader

Morrisons; Birmingham; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading UK supermarket is seeking a Checkout Team Leader to drive their service performance. This role involves leading the Checkout team, ensuring customer satisfaction, and creating a supportive environment for staff. Ideal candidates will have experience in team leadership and strong operational knowledge. The position offers flexible shifts, competitive benefits, and career progression opportunities.

Benefits

Fully flexible shift patterns

Six weeks holiday

15% discount in supermarkets

Career progression opportunities

Competitive pension and life assurance

Healthcare benefits

Family friendly policies

Qualifications

• Ability to build and maintain effective relationships.
• Experience in developing and leading teams.
• Strong operational and technical knowledge of the Service department.
• Able to effectively plan, organise and manage workload.
• Able to work to strict deadlines.

Responsibilities

• Lead the Checkout team and drive performance.
• Ensure outstanding customer service at checkouts.
• Create an engaging department environment.
• Utilise reports to optimise front end experience.
• Coordinate daily communication within front end departments.

Skills

Relationship building

Team development and leadership

Strong operational knowledge

Planning and organizing

Deadline management

Job description

A leading UK supermarket is seeking a Checkout Team Leader to drive their service performance. This role involves leading the Checkout team, ensuring customer satisfaction, and creating a supportive environment for staff. Ideal candidates will have experience in team leadership and strong operational knowledge. The position offers flexible shifts, competitive benefits, and career progression opportunities.