CHC - System Administrator (B5)

Humber and North Yorkshire Integrated Care Board (857); United Kingdom; On-site; GBP 30,000 - 40,000; Full time

Job summary

A regional healthcare organization seeks a System Administrator to join the Continuing Healthcare team. This role involves data cleansing duties, ensuring accurate and compliant data usage across various systems. Ideal candidates will possess strong data skills, experience in healthcare settings, and the ability to foster collaborative relationships. The positions offer a fixed term contract for up to one year and impact patient care and healthcare efficiency significantly.

Qualifications

• Educated to degree level or equivalent relevant experience.
• Previous experience of working within a healthcare environment.
• Understanding of NHS Continuing Healthcare and Health and Social Care services.

Responsibilities

• Maintain accurate data on CHC systems.
• Support management and monitoring of performance data.
• Ensure compliance with national policies.

Skills

Data skills

Communication skills

Organisational skills

Problem-solving

Project management

Education

Degree or equivalent relevant experience

Tools

Microsoft Office

Job description

Go back Humber and North Yorkshire Integrated Care Board (857)

CHC - System Administrator (B5)

The closing date is 18 January 2026

This is an ICB wide role, please speak to the recruiting Manger about base details

There is an exciting opportunity to join theContinuing Healthcare (CHC) and Complex Care team in Humber and North YorkshireIntegrated Care Board (ICB).

We are seeking up to 3.0 WTE System andPerformance Administrator to join our team on a fixed term basis of up to oneyear. The focus of the role will be data cleanse work across the ICB footprint.

The ideal candidate will possess exceptional dataskills, a deep understanding of the healthcare landscape and systems,experience of all age continuing care, and the ability to foster collaborativerelationships with key stakeholders.

As System and Performance Administrator, youwill be responsible for the improvement of the data across the multiple systemswithin the organisation. You will work as part of a team dedicated to dataimprovement. You will be part of the team responsible for training of otherteam members across the organisation, including some operational team members.

Your role will also involve ensuringcompliance with national and local policies.

Join us in makinga significant impact on the lives of our patients and the efficiency of ourhealthcare services.

Main duties of the job

The post holder will play a key roleas part of the Continuing Healthcare (CHC) and complex care team alongside theCHC, Finance and Performance Teams. They will ensure that the CHC system(s) areused to capture and record patient information is kept up to date andfunctionality understood and supported across the whole CHC team. This willinclude supporting the management, reporting and monitoring of data containedwithin the CHC system for performance management, in line with nationalrequirements.

The role will be responsible forsupporting the ICB levelling up CHC systems to ensure functionality isconsistent across operational, finance and performance and support with thepotential mergers of systems.

The post holder will help ensure datagenerated by the Complex Care Team is captured within the CHC system so thatthe system is comprehensive and robust and allows for the accurate managementof caseloads and the presentation of that data. The interface with financeallows for the most up to date data and information to be used for operationaland strategic forecasting and modelling whilst supporting the day-to-dayclinical team with operational decisions and planning.

The post holder will check thevalidity of the data, before sharing with: CHC and Complex Care Team ManagementGroup; Sign off regarding accuracy will be required prior to submissions toRegional and National Bodies who have a need to receive that data.

See attached job description for full details

About us

NHS Humber and North Yorkshire Integrated Care Board (ICB) is responsible for planning and arranging the provision of NHS services to meet the diverse health needs of a population of 1.7 million people. Our area reaches over 1,500 square miles and includes the cities of Hull and York and the large rural areas across East Yorkshire, North Yorkshire and Northern Lincolnshire.The ICB is part of the Humber and North Yorkshire Health and Care Partnership, one of 42 Integrated Care Systems (ICS) across England to meet health and care needs, coordinate services and plan in a way that improves population health and reduces inequality between groups. The Health and Care Partnership comprises of NHS organisations, local councils, health and care providers and voluntary, community and social enterprise (VCSE) organisations.

Job responsibilities

The post holder will play akey role as part of the Continuing Healthcare (CHC) and complex care team alongsidethe CHC, Finance and Performance Teams. They will ensure that the CHC system(s)are used to capture and record patient information is kept up to date andfunctionality understood and supported across the whole CHC team. This willinclude supporting the management, reporting and monitoring of data containedwithin the CHC system for performance management, in line with nationalrequirements.

The post holder will helpensure data generated by the Complex Care Team is captured within the CHCsystem so that the system is comprehensive and robust and allows for theaccurate management of caseloads and the presentation of that data. Theinterface with finance allows for the most up to date data and information tobe used for operational and strategic forecasting and modelling whilstsupporting the day-to-day clinical team with operational decisions andplanning.

The post holder will check thevalidity of the data, before sharing with: CHC and Complex Care Team ManagementGroup; Sign off regarding accuracy will be required prior to submissions toRegional and National Bodies who have a need to receive that data.

The postholder will need tomaintain strong links with the ICB Analytics / Business Intelligence team aspart of the monthly and quarterly performance reporting requirements.

The post holder will work as asuperuser for CHC systems, providing support to members of the Complex Careteam.

The post holder will providecomplex reports produced using data from CHC at the request of the Complex CareManagement Team.

The post holder will play akey role in supporting the Complex Care area of the ICB. Working within theremit of the National Framework for Continuing Healthcare, informationgovernance and performance management the post holder will deliver an effectiveand competent level of service and consistently deliver a client-focusedservice.

The post holder will be required to work with minimal supervision and using their own initiative aswell as working as part of the wider complex care ICB team. They willdemonstrate a willingness to help others and be a key member of the team withresponsibility for specifically allocated tasks. The post holder will be expected to followset processes, prioritise their own workload and demonstrate initiative inorder to fulfil the requirements of the post. Excellent interpersonal skillsand communication skills are essential plus an ability to deal with and managehighly sensitive and confidential information.

The post holder must have aflexible and adaptable approach to their work in order to meet demandingdeadlines and have the ability and resilience to regularly deal with a range ofroutine and non-routine administrative and data tasks as required to deliver anefficient and effective service.

The role will beresponsible for supporting the ICB levelling up CHC systems to ensurefunctionality is consistent across operational, finance and performance andsupport with the potential mergers of systems.

Please see attached job description for further details

Person Specification

Qualifications

• Educated to degree level or equivalent relevant experience
• Evidence of Continued Professional Development

Skills and Attributes

• Able to contribute to performance improvement, taking the lead for identified areas and overall day to day management of the administration teams performance
• Organised and systematic approach to work with the ability to resolve problems
• Ability to prioritise own workload and teams workload on a day-to-day basis and work to ever changing demands
• Ability to plan and implement project data collection systems that will provide accurate and timely data
• Ability to establish effective working relationships both internally and externally
• Able to work closely with other team members to ensure delivery and compliance with key performance indicators and other performance metrics
• Excellent communication skills, both verbal and written, with all levels of staff and external organisations

Experience

• Previous experience of working within a healthcare environment
• Proven experience on delivery of standard operating procedures and the ability to highlight instances where these need to be reviewed or amended for continuous improvement
• Experience of previous project monitoring
• Understanding of NHS Continuing Healthcare and Health and Social Care services
• Experience of multi-agency working
• System audit and monitoring experience
• Knowledge of principles of confidentiality
• Competent ICT skills including Microsoft packages

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Humber and North Yorkshire Integrated Care Board (857)