Chat Support Agent – Remote (Entry-Level, London)

Apply4U | Job search & Recruitment Platform; United Kingdom; Remote; GBP 40,000 - 60,000; Part time

Job summary

A recruitment platform is seeking a Chat Support Agent to join a London-based client. This entry-level role is perfect for those with excellent communication skills and a passion for online customer support. Responsibilities include responding to customer queries via live chat and email, providing information about products, and maintaining interaction records. Candidates should possess multitasking abilities and a friendly communication style. Flexible shifts available in a remote capacity.

Qualifications

• Strong communication skills and a passion for helping customers online.
• Prior customer service experience is a plus.
• Ability to work remotely with discipline.

Responsibilities

• Respond to customer queries via live chat and email.
• Provide accurate information about products/services.
• Escalate complex issues to senior support staff.
• Maintain records of interactions in the CRM system.

Skills

Excellent written English

Friendly communication style

Multitasking ability

Job description

Overview

Apply4U is hiring a Chat Support Agent for its client in London. This entry-level role is ideal for someone with strong communication skills and a passion for helping customers online.

Responsibilities

• Respond to customer queries via live chat and email
• Provide accurate information about products/services
• Escalate complex issues to senior support staff
• Maintain records of interactions in the CRM system

What We’re Looking For

• Excellent written English and typing speed
• Friendly and professional communication style
• Ability to multitask and work remotely with discipline
• Prior customer service experience is a plus
• 100% remote role (London-based client)
• Flexible shifts
• Great entry point into customer service

Location: Remote – London, United Kingdom

Job Type: Part-Time or Full-Time | Remote

Base pay range

This range is provided by Apply4U | Job search & Recruitment Platform. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Details

Job function: Customer Service and Administrative

Industries: Staffing and Recruiting

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