Charity Shop Manager: Lead Retail & Volunteer Team

Scope; Ilkley; On-site; GBP 100,000 - 125,000; Full time

Job summary

A charitable organization in Ilkley is seeking a Shop Manager for a fixed term of 3 months. The role involves running the shop, creating appealing window displays, and managing volunteers. We're looking for a retail enthusiast with experience or a keen desire for management. The ideal candidate will prioritize customer experience and teamwork. Benefits include 35 days of annual leave and support for disabled candidates. Applications close at 11:59 pm GMT on December 12, 2025.

Benefits

35 days annual leave

Flexible working

Company pension

Excellent training and career development

Wellbeing incentives

Qualifications

• Passion for retail and fashion.
• Experience running a shop or readiness for a management role.
• Ability to deliver the best customer experience.

Responsibilities

• Run the shop and manage everyday challenges.
• Design eye-catching window displays.
• Recruit and train volunteers.

Skills

Customer focus

Team player

Attention to detail

Proficiency in Microsoft Office

Job description

A charitable organization in Ilkley is seeking a Shop Manager for a fixed term of 3 months. The role involves running the shop, creating appealing window displays, and managing volunteers. We're looking for a retail enthusiast with experience or a keen desire for management. The ideal candidate will prioritize customer experience and teamwork. Benefits include 35 days of annual leave and support for disabled candidates. Applications close at 11:59 pm GMT on December 12, 2025.