Charity Shop Assistant Manager — Lead & Grow Sales

Devon Air Ambulance; Tavistock; On-site; GBP 13,000; Part time

Job summary

A charitable organization in Tavistock is seeking an Assistant Manager to join their Retail Team for 22.5 hours per week. The successful candidate will assist the Shop Manager, maximizing sales and delivering exceptional customer service. Responsibilities include guiding volunteers, stock control, and ensuring the shop's appearance. Ideal candidates will possess excellent communication and customer care skills, along with retail experience. A competitive hourly wage and benefits, including extensive annual leave and a pension scheme, are offered.

Benefits

25 days annual leave plus 8 bank holidays

Occupational Maternity/Paternity & Adoption leave

Paid time off for fertility treatment

Pension scheme with employer contributions

Occupational sick pay scheme

Counselling and financial wellbeing services

Qualifications

• Previous experience in a retail and/or customer service environment is required.
• Ready for the ever-changing challenges of charity retailing.

Responsibilities

• Providing cover for the Manager in their absence.
• Supporting and guiding volunteers in the day-to-day running of the shop.
• Maximising sales and ensuring excellent customer service.

Skills

Excellent interpersonal communication

Customer care skills

Self-motivation

Problem-solving ability

Job description

A charitable organization in Tavistock is seeking an Assistant Manager to join their Retail Team for 22.5 hours per week. The successful candidate will assist the Shop Manager, maximizing sales and delivering exceptional customer service. Responsibilities include guiding volunteers, stock control, and ensuring the shop's appearance. Ideal candidates will possess excellent communication and customer care skills, along with retail experience. A competitive hourly wage and benefits, including extensive annual leave and a pension scheme, are offered.