Charity Retail Supervisor - Lead Great Customer Experience

Age UK; Broadfield; On-site; GBP 20,000 - 25,000; Full time

Job summary

A charitable organization in Broadfield is looking for a Shop Supervisor to provide an excellent retail service. This role involves maximizing shop sales, supervising shop operations, and enhancing the customer experience. Candidates should have experience in customer-facing roles and cash handling, with the ability to lift stock bags of up to 10kg. The position offers a competitive salary, flexible working days, and various employee benefits, including wellbeing days and a generous pension scheme.

Benefits

25 days annual leave + bank holidays

Wellbeing days - 2 paid days per year

Excellent pension scheme

Life assurance

Health cashback plan

Car Benefit scheme

Cycle to Work scheme

Blue Light Card scheme

Recognition awards

Qualifications

• Experience in a customer-facing role.
• Ability to lift and carry bags of stock up to 10kg.
• Experience of cash handling.

Responsibilities

• Maximise shop sales and profits.
• Support day-to-day running of the shop.
• Organise displays and maintain store tidiness.

Skills

Customer service

Cash handling

Teamwork

Sensitivity to cultural differences

Flexibility

Job description

A charitable organization in Broadfield is looking for a Shop Supervisor to provide an excellent retail service. This role involves maximizing shop sales, supervising shop operations, and enhancing the customer experience. Candidates should have experience in customer-facing roles and cash handling, with the ability to lift stock bags of up to 10kg. The position offers a competitive salary, flexible working days, and various employee benefits, including wellbeing days and a generous pension scheme.