Charity Retail Relief Manager – Store & Volunteer Lead

Willow Foundation; Bishop's Stortford; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A charitable organization seeks a Relief Manager to oversee retail operations across its charity shops. The role involves managing staff, ensuring sales targets are met, and maintaining a high standard of service. The ideal candidate will have a strong background in retail, particularly in the charity sector, and possess excellent leadership and communication skills. Flexibility for travel between locations and occasional weekend work is required. Join us in making a difference for our beneficiaries.

Qualifications

• Good understanding of retail operations.
• Understanding trends in charity retail.
• Proven retail experience in the charity sector.

Responsibilities

• Manage retail shop operations and team.
• Achieve sales and profit targets.
• Engage with customers and donors effectively.

Skills

Accurate, conscientious, and self-motivated

Good communication skills

Ability to motivate and develop teams

Creative in visual merchandising and marketing

Education

GCSE Maths and English or equivalent

Job description

A charitable organization seeks a Relief Manager to oversee retail operations across its charity shops. The role involves managing staff, ensuring sales targets are met, and maintaining a high standard of service. The ideal candidate will have a strong background in retail, particularly in the charity sector, and possess excellent leadership and communication skills. Flexibility for travel between locations and occasional weekend work is required. Join us in making a difference for our beneficiaries.