Charity Retail Centre Manager — Lead with Impact

Salvation Army Trading Company Limited (SATCoL); Birmingham; On-site; GBP 60,000 - 80,000; Full time

Job summary

A prominent charity organization in Birmingham seeks a talented manager to oversee a new Donation Centre. This role requires dynamic leadership, excellent customer service skills, and the ability to recruit and maintain volunteer staff. As a manager, you will be responsible for daily operations and establishing partnerships within the community to enhance service delivery. Benefits include a fantastic pension scheme, holiday entitlement, and a positive work environment focused on community support. No evening or Sunday work required.

Benefits

Virtual GP service

Fantastic pension scheme

26 days holiday entitlement plus bank holidays

Qualifications

• Passionate about developing people and training volunteers.
• Ability to maintain high standards and deliver exceptional service.
• Entrepreneurial mindset with a focus on community engagement.

Responsibilities

• Manage the day-to-day operations of the Donation Centre.
• Recruit and train skilled volunteers for various roles.
• Establish local partnerships for donations and volunteer opportunities.

Skills

Customer service skills

Dynamic leadership style

Resilience

Interest in sustainability

Job description

A prominent charity organization in Birmingham seeks a talented manager to oversee a new Donation Centre. This role requires dynamic leadership, excellent customer service skills, and the ability to recruit and maintain volunteer staff. As a manager, you will be responsible for daily operations and establishing partnerships within the community to enhance service delivery. Benefits include a fantastic pension scheme, holiday entitlement, and a positive work environment focused on community support. No evening or Sunday work required.